Franchesca Osorio
Franchesca Osorio at Palm Chevrolet
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Franchesca Osorio

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.4
96 Reviews

Languages Spoken

Spanish Spanish

4.4

96 Reviews

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96 Reviews of Franchesca Osorio

April 14, 2025

Dealership Rating
Employee Rating

Dealer service center is excellent. The assigned service manager Francesca is very knowledgeable and was able to provide me With accurate information on what service I should have based More

by jpnickless
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Angel Beauchamp

Apr 15, 2025

Palm Chevrolet responded

Thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our service center at Palm Chevrolet. It's wonderful to know that Francesca provided you with knowledgeable and helpful guidance regarding your vehicle’s service without any pressure. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

April 07, 2025

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Great experience good communication and the people here really want to help in all situations More

by AKASSAK81
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Workmanship
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Recommend Dealer
Yes
Apr 08, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience at Palm Chevrolet and appreciated the communication from our team. Our goal is always to help our customers in every situation, and it's fantastic to know we succeeded with you. We hope to see you again soon! Best, The Palm Chevrolet Team

March 31, 2025

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Everything went as scheduled, my service adviser was very helpful and I was out in annhour More

by JP4OCEANS
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Recommend Dealer
Yes
Apr 01, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We're so glad to hear that everything went smoothly during your visit to Palm Chevrolet and that your service adviser was helpful. We appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

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Great service department. friendly technicians and staff. Work was done as promised.A great dealership for purchases and services!!! More

by Wba2833416
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Recommend Dealer
Yes
Mar 29, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service department and that our friendly technicians and staff provided you with the help you needed. At Palm Chevrolet, we strive to ensure that all work is done as promised. We appreciate your support and hope to see you again for any future purchases or services! Sincerely, Wayne Bogle Parts and Service Director

March 23, 2025

Dealership Rating
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Chris did a great job and did not get in hurry to get us out of his hair. I would definitely recommend him to anyone. More

by NEEDM
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Recommend Dealer
Yes
Mar 24, 2025

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Chris provided you with excellent service and took the time to assist you thoroughly. At Palm Chevrolet, we strive for a great experience for all our customers. We appreciate your recommendation and look forward to helping you again in the future! Best, The Palm Chevrolet Team

March 23, 2025

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Good fast service but billing did not look like they gave me the $20 rebate I requested & charged me for 8 quart oil change for a 6 quart V6 Blazer. CVCS190315 More

by CRAWDOT
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2025

Palm Chevrolet responded

Thank you for your feedback. We're glad to hear that you experienced good and fast service at Palm Chevrolet. I understand your concerns about the $20 rebate and the oil change charge for your V6 Blazer. Please contact us directly, so we can clarify and resolve these billing issues for you. We appreciate your input and are here to help! Sincerely, Wayne Bogle Parts and Service Director

March 07, 2025

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Attended quickly with appointment. Everything went smooth and waited the normal time for an oil change and rotation More

by MULERO310
Service Price Transparency
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Recommend Dealer
Yes
Mar 08, 2025

Palm Chevrolet responded

Thank you for your kind review! We're glad to hear that your visit to Palm Chevrolet was smooth and that you were taken care of promptly. We appreciate your trust in us for your oil change and rotation, and we look forward to seeing you again for your next service! Sincerely, Wayne Bogle Parts and Service Director

March 03, 2025

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Bought my 2016 Impala here at Palm Chevrolet a couple years back. It has served me well, and I do love it. Palm has taken good care servicing it since. They are very helpful advising me as a widow woman More

by COCOAANN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Scott Kelly

Mar 03, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your 2016 Impala has served you well and that you’ve had great experiences with our service team at Palm Chevrolet. We strive to ensure all our customers feel confident in their vehicle maintenance, and it’s rewarding to know we could assist you. We truly appreciate your recommendation to friends and neighbors, and we look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

February 25, 2025

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Fast friendly service. Service advisor assigned to me never showed up but other staff took care of me. More

by LARCHAMBEAULT52
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mahurley Preston

Feb 25, 2025

Palm Chevrolet responded

Thank you for your feedback! We're glad to hear you received fast and friendly service at Palm Chevrolet. We appreciate your understanding regarding the service advisor and are happy our team was able to assist you. We hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

February 19, 2025

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Employee Rating

Great place to work with - great purchase and great service. I would definitely use/recommend Palm Chevrolet. More

by bellington0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 20, 2025

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with your purchase and service at Palm Chevrolet. Your recommendation means a lot to us. We look forward to seeing you again! Best, The Palm Chevrolet Team

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