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Franchesca Osorio
154 Reviews
Languages Spoken
Spanish
154 Reviews
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154 Reviews of Franchesca Osorio
Verified Customer
February 02, 2026
Angel Beauchamp is the Most Knowledgable Salesman that I ever had the Privilege of meeting and he is Very Polite and Courteous Too , Thank You . ever had the Privilege of meeting and he is Very Polite and Courteous Too , Thank You . More
by caribianqun
Other Employees Tagged: Vi Warren, Angel Beauchamp, Jason Sanabria, Sven Reiter
January 30, 2026
Took 2 hours for an oil change. Service advisor never explained any recommendations. Was serviced under my maintenance agreement. I still have 8 more free changes under my contrac Service advisor never explained any recommendations. Was serviced under my maintenance agreement. I still have 8 more free changes under my contract. After getting home I received a message that my car was ready and saying that I owe $44. I got screwed big time on this purchase and after my service contract is met I will not be returning to Palm Chevrolet for anything. More
by natmellenthin05
Other Employees Tagged: Sven Reiter , Brandon Williams
January 29, 2026
I have never had a bad experience with Palm. The service staff are always accommodating and friendly. The service staff are always accommodating and friendly. More
by ccaiazzo65
Other Employees Tagged: Dennis Calcaterra, Scott Kelly
January 28, 2026
Excellent communication and prompt work. 10-10 customer service. The car turned out great too. 10-10 customer service. The car turned out great too. More
by coh31990
Other Employees Tagged: Dennis Calcaterra, Daniel Mullener, Scott Kelly
January 22, 2026
Upon arrrival my tech was busy and rude once a fellow employee mentioned I was there for her. After a few minutes waiting the other tech helped me out and I asked him to change my service tech to him. My employee mentioned I was there for her. After a few minutes waiting the other tech helped me out and I asked him to change my service tech to him. My total was $173 for an oil change!!!! I usually pay around $120 at other Chevrolet dealerships. After leaving I got a call that I got a free fuel filter as the service tech put it on the wrong vehicle. More
by Amanda B
Other Employees Tagged: Dennis Calcaterra
January 19, 2026
Over the past few years, I’ve had many issues with my GM trucks. Palm Chevrolet is the only dealer in Ocala Florida, where we relocate for the winter. Their team was unsuccessful on two occasions with repai trucks. Palm Chevrolet is the only dealer in Ocala Florida, where we relocate for the winter. Their team was unsuccessful on two occasions with repairs to my vehicles with troubled engine sensors. We have sold both vehicles since that time. Let’s hope they have better technicians now. More
by Ponymom
January 17, 2026
This dealership was awesome in so many respects. Clean everything and very personable staff. I was met at the door and from that moment on it was a very pleasant experience. Clean everything and very personable staff. I was met at the door and from that moment on it was a very pleasant experience. More
by wsachs
Other Employees Tagged: Brandon Daniels
December 23, 2025
Dealership was fair, I don't like going back and forth with financing. Most customers would appreciate bottom line, if you can then do it if you can't the go somewhere else. Aaron wasn't there for purchas with financing. Most customers would appreciate bottom line, if you can then do it if you can't the go somewhere else. Aaron wasn't there for purchase but made sure that I had pertinent information to decide on purchase. Video chat was kicker More
by ericjones46
Other Employees Tagged: Dennis Calcaterra, Aaron Jersey , Parts dept needs improvement they were uninformed so they appeared unorganized
