Floyd Pilley

Great staff! Terrible phone systems--not their fault, but really great staff! They always bend over backwards to make things as easy as possible when you're there Terrible phone systems--not their fault, but really great staff! They always bend over backwards to make things as easy as possible when you're there. More

by Melissa A. Verified Customer Verified Customer

Report | Print

Easy to get an appointment, vehicle was done before scheduled time. All scheduled maintenance, but I also bring my other Hyundai there for service. scheduled time. All scheduled maintenance, but I also bring my other Hyundai there for service. More

by mfurna Verified Customer Verified Customer

Report | Print

Horrible service/communication. There was a recall on my engine and the shop still would not take responsibility and the code that my vehicle was throwing was due to the specific co There was a recall on my engine and the shop still would not take responsibility and the code that my vehicle was throwing was due to the specific code they NEEDED for it to be covered. Would never recommend . More

by LINDGREN.KARLIE Verified Customer Verified Customer

Report | Print

They are doing great job. . nice crew, nice lobby, and they will recommend things needed to be done in your car.. . nice crew, nice lobby, and they will recommend things needed to be done in your car.. More

by emman.mesias Verified Customer Verified Customer

Report | Print

Did not fixed my car problem and overcharging. I'm not satisfied at all. Poor customer service I'm not satisfied at all. Poor customer service More

by Jenmiranda826 Verified Customer Verified Customer

Report | Print

Very professional and courteous. Very helpful. I will recommend this service to anyone. Very good place to go for your car services. Very helpful. I will recommend this service to anyone. Very good place to go for your car services. More

by PWWOODRU Verified Customer Verified Customer

Report | Print

My experience with my dealership was courteous and very professional. I was in and out of service very quickly. professional. I was in and out of service very quickly. More

by wray1020 Verified Customer Verified Customer

Report | Print

It was a Stress-free morning. Any questions or concerns I had where heard and answered with a solution Any questions or concerns I had where heard and answered with a solution More

by 281DEEDEE Verified Customer Verified Customer

Report | Print

I'm pleased with the service by Southern Hyundai Chesapeake, especially Justin Champ. He remembered me, spoke to me and walked me through some questions I had about my Santa Fe. I do have a concer Chesapeake, especially Justin Champ. He remembered me, spoke to me and walked me through some questions I had about my Santa Fe. I do have a concern I'd like mention. I needed a ride back to work (Norfolk Naval Station), I was given I believe an Uber to work and was told I'd get a ride back to pick my truck up after work. Unfortunately, after at least two attempts none of the drivers had access to the base. I waited for over an hour at the gate and decided to call a taxi. I paid $37 for the taxi ridge to Southern Hyundai Chesapeake and was told the woman assisting me left for the day. They apologized, but I was not reimbursed. More

by Keith Verified Customer Verified Customer

Report | Print

Came in with a problem and was shown excellent attention. Grace Albright was amazing in her concern and got everything worked out quickly and to my satisfaction. I am very impressed with Southern attention. Grace Albright was amazing in her concern and got everything worked out quickly and to my satisfaction. I am very impressed with Southern an will use them again. More

by KMSED Verified Customer Verified Customer

Report | Print