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Dealership Experience
5 yrs, 2 mos
Industry Experience
5 yrs, 2 mos
Specialties & Trainings
ToT.
Customer Service
85 Reviews
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85 Reviews of Firas Ghazal
January 22, 2025
This is the worst car dealership I have ever experienced. First, they did the ole bait and switch with a car they had listed as available but when I showed up, it was in the shop. Second, Carol the "exceptio First, they did the ole bait and switch with a car they had listed as available but when I showed up, it was in the shop. Second, Carol the "exceptional" saleswoman was condescending and completely unhelpful after the vehicle I purchased broke down less than 24 hours. Lastly, PLEASE HEED MY WARNING - DO NOT PURCHASE A VEHICLE FROM "YALL CARS". More
by Ashley
Other Employees Tagged: Jacob Vandergriff, Danielle Vallero, Melissa Yalcin, Russell Hardenburgh
January 03, 2025
Easy process both Jacob and Firaz helped me. Enjoyable process. Thanks Yalcars!!! Got a nice car at a very good price. Enjoyable process. Thanks Yalcars!!! Got a nice car at a very good price. More
by Kat
Other Employees Tagged: Jacob Vandergriff
October 18, 2024
I am very satisfied for my purchase. They answered all my questions and got me a great rate for financing. Definitely recommended. They answered all my questions and got me a great rate for financing. Definitely recommended. More
by Yoyo Tesla driver
Other Employees Tagged: Carol Stickel, Jacob Vandergriff, Melissa Yalcin, Dawn McMicheaux, Russell Hardenburgh
August 11, 2024
Really great experience ! Went out of their way to accommodate our family. Will be back for sure. Went out of their way to accommodate our family. Will be back for sure. More
by co
Other Employees Tagged: Jacob Vandergriff
August 06, 2024
Great car. . Great Deal.. Great Customer service! Drove it to Cleveland a couple of times since I have had it. No issues! . Great Deal.. Great Customer service! Drove it to Cleveland a couple of times since I have had it. No issues! More
by Adeptant22
Other Employees Tagged: Yigit Yalcin, Jacob Vandergriff, Danielle Vallero, Melissa Yalcin, Russell Hardenburgh
July 06, 2024
No haggle pricing and great to work with. Was upfront and honest with the car I was interested in needing a minor repair to replace the rear wheel bearing, and assured me they were gonna fix Was upfront and honest with the car I was interested in needing a minor repair to replace the rear wheel bearing, and assured me they were gonna fix the issue. Not only did they fix the wheel bearing they replaced both rear wheel bearings prior to me taking delivery of my BMW. Absolutely would recommend Yalcars to anyone! Love my BMW and extremely happy with the deal and working with great people! More
by Achecca620
Other Employees Tagged: Carol Stickel, Jacob Vandergriff
June 08, 2024
I felt the dealership was fair with pricing for the condition of the cars. After a slight setback with the car I initially put a hold deposit on, the staff were able to quickly get me into a similar mo condition of the cars. After a slight setback with the car I initially put a hold deposit on, the staff were able to quickly get me into a similar model and were open and upfront about the situation. Answered all our questions - overall great sales team! Car appears to be great quality as well - will know as I get to drive it more. Just purchased today! More
by GMCowner2022
October 22, 2021
If I could give zero stars I would! Sells faulty cars, doesn’t care about safety of their consumers. Sells extended warranties from a company that doesn’t even answer their phone so you can’t file a claim doesn’t care about safety of their consumers. Sells extended warranties from a company that doesn’t even answer their phone so you can’t file a claim. Absolutely disgusting place of business. More
by Disgusted consumer
Other Employees Tagged: Russell Hardenburgh
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