Firas Fares | Page 5

Incredible Value and Excellent Sales Support!!! My dad was in search of a new truck and we found the right place! Imperial and it's team made it easy to walk away with a "like new" 2018 Chevy Color My dad was in search of a new truck and we found the right place! Imperial and it's team made it easy to walk away with a "like new" 2018 Chevy Colorado. We worked with Jean and David who were both absolute professionals. Jean and David spent time getting to know us, what our needs were and there was never any pressure to buy, which we appreciated! Neither myself or my parents have bought a car in more than 10 years. We really didn't know what to expect. The experience with Imperial far exceeded anything I could have imagined. The people, the facility, the selection and the ability to buy a vehicle at a great value. I am emphasize great value!!! Many Thanks to Jean, David and Mike. We appreciate all you did. We will be the first to recommend Imperial to anyone that asks. Best Regards, Steve, Bob and Geri More

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Excellent Sales Experience We purchased a vehicle on the spot. The sales staff was extremely professional. Dave Boratyn and Paul Macchi listened and treated us with respect. We purchased a vehicle on the spot. The sales staff was extremely professional. Dave Boratyn and Paul Macchi listened and treated us with respect. Negotiations were fair and painless. Omar Ihjul in the business office provided competitive rates and was a pleasure to work with. When we took delivery the vehicle was immaculate and everything was in good order. Paul Macchi took his time explaining all of the features of our new vehicle. This the third vehicle we purchased from Imperial Chevrolet. They make it easy to do business! More

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Staff goes above and beyond I visited this Dealership just to browse for a future lease end purchase. Not only was the staff most helpful, but I ended up driving away in a brand I visited this Dealership just to browse for a future lease end purchase. Not only was the staff most helpful, but I ended up driving away in a brand new truck 11 months early!! More

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Cruze(ing) happily! After looking at the expansive selection of used Chevrolet Cruze automobiles online, I went to Imperial Chevrolet to take an initial look (and test dr After looking at the expansive selection of used Chevrolet Cruze automobiles online, I went to Imperial Chevrolet to take an initial look (and test drive) prior to bringing my daughter to do the same. I chose to come to Imperial Chevrolet because I had previously had two old cars serviced honestly and accurately at the dealership. I arrived at the dealership on a busy day without and appointment and waited only a few minutes before being professionally greeted by JD. JD was very attentive to the car I was looking for and to the specifications (including price range) that I was searching for. I drove two cars on the lot that afternoon and told JD that I would return with my daughter later in the week. Having just begun a new job after graduating college, my daughter was only able to come to the dealership on a day when JD was not working. I contacted JD by text message and he told me to go to Imperial anyway and that someone else would help us once we arrived. We arrived at Imperial and we were cheerfully greeted by Crystal. Crystal was also attentive to our requests and was in contact with JD via text throughout our visit. On the lot was a Cruze that had not been on the lot when I had previously visited, so that is the Cruze that my daughter took for a test drive. With the assistance of manager David Boratyn, Crystal (and JD), my daughter was able to make a deal for the Cruze that she test drove. As my daughter wanted to make the purchase of the automobile on her own, Ahmad patiently took the time to find the best financing option for my daughter and to explain everything to her even though it was late in the evening and close to closing time. I will be the first to admit that this mom is a pretty tough customer yet everyone, JD, Crystal, Dave, and Ahmad, was professional and patient making for a fantastic overall purchasing experience at Imperial Chevrolet. More

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If they don't have it, they will find it! I was looking for a Tahoe with specific equipment, yet nothing on the lot fit my needs. I was able to work with Tom Sollecito, Sales Manager to locate I was looking for a Tahoe with specific equipment, yet nothing on the lot fit my needs. I was able to work with Tom Sollecito, Sales Manager to locate the vehicle I wanted.The sale was handled by Paul Macchi. Both he and Tom did more than anyone could ever expect to make sure I was in the vehicle I wanted at a fair price, They were extremely fair on the value of my trade in vehicle as well. Paperwork time there is no one better to deal with than Omar Injul he just a pleasure to work with. On delivery day Sales Manager David Boratyn made sure everything was to my satisfaction before I left the lot. This is the 7th vehicle our family has purchased at Imperial and number 8 is on the horizon, these are people to work with and purchase from Friendly, professional and helpful to the end More

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Great experience! Our salesman, Eduardo Ramirez, was outstanding!. He was very confident, knowledgeable, personable, and patient with us. We have never leased a vehic Our salesman, Eduardo Ramirez, was outstanding!. He was very confident, knowledgeable, personable, and patient with us. We have never leased a vehicle, but decided to give it a try this time with a 2019 Chevy Colorado. He explained the differences in purchase vs. lease options clearly to us. We would definitely deal with Eduardo again! More

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Great First New Car Experience I was unsure what type of auto would replace my Jeep. I needed time to browse without encountering any employees offering to help. After the right amo I was unsure what type of auto would replace my Jeep. I needed time to browse without encountering any employees offering to help. After the right amount of time we were greeted by Dave Boratyn. I was 90+ degrees and he was out in the lot all smiles. He was great from the moment we meet, answering questions on their inventory and telling about the different options the Chev Malibu had. Dave worked with me, he listened and understood what my budget was. Buying a car is a big expense with stress attached. Dave B and Sam S got me into my new car and provided training on the numerous options. Thank you for making my first New car purchase Perfect!!! Highly Recommended More

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PATIENCE IS A VIRTUE I CANT SAY MORE THAN ENOUGH FOR JAZZ KELLEY I BOUGHT A CAR THERE A COUPLE OF WEEKS AGO I WAS THERE WITH MY SON AS HE WAS BUYING A NEW CAR ALONG WIT I CANT SAY MORE THAN ENOUGH FOR JAZZ KELLEY I BOUGHT A CAR THERE A COUPLE OF WEEKS AGO I WAS THERE WITH MY SON AS HE WAS BUYING A NEW CAR ALONG WITH HIS FOUR LITTLE CHILDREN HE DID HIS BEST WITH HELPING ME OUT WITH THE PRICE OF MY NEW CAR AND I LEFT THERE A HAPPY PERSON. JAZZ WENT ABOVE AND BEYOUND EXTENDING HIS HELP ANYWAY HE COULD EVENTUALLY THE FOUR KIDS TOOK OVER THE DEALERSHIP WITH ALL THE PEOPLE WORKING THERE MAKING US ALL FEEL COMFORTABLE THEY WERE EVERYWHERE AND I NEVER HEARD A DONT TOUCH THAT JAZZ IS A FAMILY MAN AND I KNOW HE WILL WORK WITH YOU THE BEST THAT HE CAN LIKE HE HELPED ME AND MY SON'S 'WHOLE FAMILY!!! More

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Very pleasant Had no issues at all, very nice to deal with. Wasn't pressured into anything, Knew the vehicle very well to show me all the options. Had no issues at all, very nice to deal with. Wasn't pressured into anything, Knew the vehicle very well to show me all the options. More

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Pre owned A pleasure to meet the Chevrolet business manager Ahmad Al-Jallad, we had great conversation while he guided me through all the steps in the loan proc A pleasure to meet the Chevrolet business manager Ahmad Al-Jallad, we had great conversation while he guided me through all the steps in the loan process and found me a great rate. Thanks to Eduardo Ramirez who explained all the fancy gadgets on the car and let me take as many test drives as I needed and keeping me well hydrated!! More

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