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Filip Wisniewski
Filip Wisniewski at Autonation Subaru Carlsbad
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Filip Wisniewski

Service Advisor

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

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4.7
74 Reviews
4.7

74 Reviews

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74 Reviews of Filip Wisniewski

May 29, 2024

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Employee Rating

I do not normally go to a dealership for service. However, this dealership is top notch and the best I have ever seen in customer service and professionalism. Exceptional communication and expressi More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2024

Autonation Subaru Carlsbad responded

Hi Allan, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

February 26, 2024

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Employee Rating

Very friendly and great experience buying. Gave me a good deal on a wrx and made the process easy and explained everything well. More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Anderson, Don Elliott, Haley Lang, John Loss, Sean Madrid, Parker Rutherfurd, Christy Vogel

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Feb 28, 2024

Autonation Subaru Carlsbad responded

Hi Nathan, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2023

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The folks at Bob Baker made my day with quick and efficient service. Express service was much appreciated. You guys rock! More

by GARDENGODDESS365
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kartchner

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Jun 02, 2023

Autonation Subaru Carlsbad responded

We're glad you enjoyed the quick and efficient express service at Bob Baker Subaru! Thank you for taking the time to share your experience with us. We appreciate your business and hope to see you again soon!

May 29, 2023

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Employee Rating

Kevin checked me in for my appointment as my original service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then More

by Mskasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kartchner

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May 31, 2023

Autonation Subaru Carlsbad responded

We are happy to hear about your experience at Bob Baker Subaru! Kevin sets a great example of a courteous and professional employee with his excellent customer service. It means the world to us that you felt valued as a customer. We appreciate your support and look forward to seeing you for your next appointment. Thank you!

May 31, 2023

Mskasmith responded

I appreciate your response. I do want to add that one of the reasons I like Bob Baker Subaru is that I have had only positive interactions with ALL the employees I have met there—from the initial contact in the outside lot to taking the vehicle in for service. Every single person has reflected a sincere commitment to your company and the Subaru brand!

May 27, 2023

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Employee Rating

Service personnel (like Filip) appear knowledgeable and are helpful. Repair works sometimes appears spotty. Still waiting to determine if repairs are complete. More

by CHRIS.HEALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2023

Autonation Subaru Carlsbad responded

Chris, thank you for sharing your experience with us. We're glad to hear that our service personnel, like Filip, were knowledgeable and helpful to you. However, we're sorry to hear that the repair works appear spotty and that you're still waiting to determine if the repairs are complete. If there's anything else we can do to help or if you have any further questions about your repairs, please don't hesitate to contact us directly. Thank you. Tim Anderson - Parts & Service Director - 7608045037

May 25, 2023

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Employee Rating

Friendly and efficient device. I really appreciated the loan car while mine was in shop. More

by JKIRWAN0
Service Price Transparency
Recommend Dealer
Yes
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May 26, 2023

Autonation Subaru Carlsbad responded

Thank you for sharing your review! We look forward to seeing you next time at Bob Baker Subaru!

May 16, 2023

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Employee Rating

On time Excellence friendly service Very efficient, timely, kept me posted through your the day on the progress of my car. More

by ginabarritt
Recommend Dealer
Yes

Other Employees Tagged: Filip Wisniewski

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May 18, 2023

Autonation Subaru Carlsbad responded

Gina, it warms our hearts to read your kind words! We're glad you had a positive experience while servicing your car at Bob Baker Subaru. Thank you for taking the time to share your feedback and trust us with your vehicle's care!

May 10, 2023

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Employee Rating

I felt totally ripped off and all Tim did was put lipstick on a pig. More

by DANIELRANSONMSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Anderson

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May 10, 2023

Autonation Subaru Carlsbad responded

I'm sorry to see that you were not satisfied with your experience. If you'd like to share anything further about your visit, feel free to reach out to me directly so that I can address your concerns. Thank you, Don Elliott - Customer Service Coordinator - 7608045038

May 07, 2023

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Employee Rating

Repairs done on time and as quoted. Keep in contact. Overall did good job will go back More

by TERRYSIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2023

Autonation Subaru Carlsbad responded

We're so glad you enjoyed your service experience, Terry! We hope you return when you need anything else! Thank you! - Bob Baker Subaru

April 14, 2023

Dealership Rating
Employee Rating

Not helpful at all they want your money it seems like when for a fact it should be covered costs. More

by MYRIIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 17, 2023

Autonation Subaru Carlsbad responded

We are disappointed to hear you are not satisfied, Reed. We did not charge you for the service nor did we charge you for the damaged tire on our loaner. I would be more than willing to talk to you more about the situation if you would like. Thank you, Tim Anderson - Parts & Service Director - 7608045037

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