Fernando Maia

Great Experience I brought my Durango for couple of issues. One of them was a transmission problem. My service advisor was Fernando Maia. He was wonderful. Very helpfu I brought my Durango for couple of issues. One of them was a transmission problem. My service advisor was Fernando Maia. He was wonderful. Very helpful, knowledgeable, and respectful. Kept me updated at all times. If I could I would give him 10 stars. Everything I asked for was done and the car runs like brand new. The reason why I remove a star is for the loner issue. My car is still on warranty, but if you don't buy your vehicle at particular Jeep Chrysler Dodge but you bring it there for a service, there is no loaner. And bringing back to the dealer I purchased from was just not feasible. I been having different cars thru my live time but I never experience this kind of situation. If this is Jeep Chrysler Dodge policy, they need to really rethink their strategy, since I am seriously considering trading my car for a different brand. More

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