Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Fernando Lozano
17 Reviews
Enthusiastic Sales Consultant with a passion for understanding customer needs and delivering exceptional service. Eager to leverage strong communication and interpersonal skills to build relationships and make your next buying process simple and easy!
Read more17 Reviews
Write a ReviewDealership Experience
1 yr, 9 mos
Languages Spoken
English
Spanish
17 Reviews of Fernando Lozano
April 28, 2025
Great service and very knowledgeable sales reps. I would definitely come back for another vehicle. I would definitely come back for another vehicle. More
by kiko.web
Verified CustomerOther Employees Tagged: Judy Patureau
April 21, 2025
The dealership is ok. Your salesman Fernando was excellent. The horrible experience we had was with the finance employee by the name of a Judy Patureau. When we walked in Your salesman Fernando was excellent. The horrible experience we had was with the finance employee by the name of a Judy Patureau. When we walked in to her office we weren’t greeted with a Hello, Good morning or Welcome to Westside Lexus. She just got all the paper and gave us pens to start signing. When we communicated to her that we were going to use our Credit Union that we had already been pre approved she immediately showed her frustration. From there on she was very very rude to us. She had to redo the paperwork twice. Once since we were using our credit union and again when the truck title paper had to show my name first and then my husband second. After traveling 4 hours to buy this vehicle and being at the dealership 4 hrs to get the paperwork we were very tired but we never disrespected her despite the fact that she treated us with so much disrespect that we felt very humiliated and unwanted while in her office. After placing all the paperwork in a large white envelope she placed it on the top of her desk and said “there you go”. Never did she say Thank you for your business, we appreciate your business, have a safe trip home NOTHING. We STRONGLY suggest that she attends a refresher course on customer service. Your dealership looks very nice and clean, top of line dealership. All the employees that were on the floor working at the entrance would smile and greet us. We strongly believe Ms Judy and her attitude will only bring negativity vibes to your future customers. More
by tsmiles1322
Other Employees Tagged: Judy Patureau
January 31, 2025
Fernando was great, short concise and to the point. He was not the "typical salesperson" who have been known to be pushy and aggressive. Most of our communication was done through text which made the He was not the "typical salesperson" who have been known to be pushy and aggressive. Most of our communication was done through text which made the entire buying experience convenient. When we agreed on the numbers and arrived at the dealership those numbers did not change. I feel I was treated at a valued customer and would definitely recommend friends and family to work with him as well as Westside Lexus. More
by jigonzalez.gonzo
January 16, 2025
Awesome experience. Best salesman I have ever worked with. Great follow up by salesman and customer service. Would recommend Westside Lexus to everyone. Thank you. Best salesman I have ever worked with. Great follow up by salesman and customer service. Would recommend Westside Lexus to everyone. Thank you. More
by boomlift
January 10, 2025
The facilities and the staff are top notch. Fernando was willing to go out of his way to help us with the vehicle purchase. Fernando was willing to go out of his way to help us with the vehicle purchase. More
by rlong7
Other Employees Tagged: Judy Patureau
December 29, 2024
Awesome explanation. Salespeople are awesome. Had a great smooth experience. Would recommend anyone to Westside Lexus. Salespeople are awesome. Had a great smooth experience. Would recommend anyone to Westside Lexus. More
by boomlift
Other Employees Tagged: Judy Patureau
December 26, 2024
Alex and Fernando were helpful during the sales phase of the purchase process, explaining in detail the latest features of vehicle. the purchase process, explaining in detail the latest features of vehicle. More
by s_winzerling
Other Employees Tagged: Manuel Gomez, Alex Ponce
November 23, 2024
Incredible facilities. Knowledgeable staff. Need snacks in the waiting area. Impressive finance paperless options. looking forward to seeing how my first service visit goes Knowledgeable staff. Need snacks in the waiting area. Impressive finance paperless options. looking forward to seeing how my first service visit goes. More
by Andrew Avery
Other Employees Tagged: Jesse Flores, Manuel Gomez
