Fernando Lozano
Fernando Lozano at Westside Lexus

Fernando Lozano

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
9 Reviews

Enthusiastic Sales Consultant with a passion for understanding customer needs and delivering exceptional service. Eager to leverage strong communication and interpersonal skills to build relationships and make your next buying process simple and easy!

5.0

9 Reviews

Write a Review

Dealership Experience

1 yr, 5 mos

Languages Spoken

English English

Spanish Spanish

9 Reviews of Fernando Lozano

November 28, 2024

Dealership Rating
Employee Rating

The facility is great. The knowledge of the vehicle was very helpful. The interest rate could be better. More

by Andrew Avery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Westside Lexus responded

Andrew, thank you for sharing your feedback with us at Westside Lexus. We're glad to hear that our facility and vehicle knowledge met your expectations. We'll take note of your comments on the interest rate as we strive to improve every aspect of our service!

November 23, 2024

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Employee Rating

Incredible facilities. Knowledgeable staff. Need snacks in the waiting area. Impressive finance paperless options. looking forward to seeing how my first service visit goes More

by Andrew Avery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Flores, Manuel Gomez

Nov 25, 2024

Westside Lexus responded

Andrew, thanks for the feedback! We're glad you enjoyed your experience at Westside Lexus and appreciate your suggestion about snacks. We look forward to welcoming you back for your first service visit!

November 16, 2024

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Employee Rating

Customer service was outstanding! My experience at the dealership was top tier. Fernando, Kim and Dominick went over and above during my visit. I would recommend for anyone shopping f More

by lewis_jamal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Jessee, Dominic Thornton

Nov 18, 2024

Westside Lexus responded

Thank you for the glowing review! We're delighted to hear that Fernando, Kim, and Dominick provided outstanding service during your visit at Westside Lexus. We appreciate your recommendation and look forward to assisting you again in the future!

June 25, 2024

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Fernando was very patient with me and gave me all the information I needed to make a good decision. Everyone at this dealership was very professional and helpful. The dealership is clean and provided a More

by cheryl39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Fikaris, Anil Sharma

Jun 25, 2024

Westside Lexus responded

Cheryl, we're delighted to hear that Fernando and Anil provided such a professional and pleasant experience at Westside Lexus. Thank you for highlighting the difference our team makes!

June 02, 2024

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David Wasaff did a good job. Took time on the test drive to answer questions. He answered questions by email over the weekend. I noticed when I go my vehicle home I was missing More

by KINGSWIN737
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

Jun 03, 2024

Westside Lexus responded

Thanks for sharing your experience! We're glad to hear David provided excellent service and promptly addressed the missing floor mat at Westside Lexus. Enjoy your new vehicle!

May 10, 2024

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Westside Lexus is the best. They are courteous, professional & fast. Will not purchase a Lexus from any other dealer. More

by cdn9807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto

May 10, 2024

Westside Lexus responded

We're so glad to know you had a positive experience with us at Westside Lexus! We appreciate your loyalty and look forward to assisting you again in the future. Safe travels in your new Lexus!

May 10, 2024

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Very friendly crew! Worked with me to schedule around my wife's work schedule. Everything went very smooth. More

by macroweb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Westside Lexus responded

We're glad to know our team at Westside Lexus was able to accommodate your schedule and provide a smooth experience. Thanks for the positive feedback!

January 28, 2024

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Employee Rating

Overall good customer service! Lexus team was friendly. Didn’t like the process to request new title, since I own the car for many years but couldn’t find the copy. In the past, th More

by SHAHABRAJA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Westside Lexus responded

We appreciate your feedback and are glad to know you found our team at Westside Lexus friendly. We understand the title request process can be a bit cumbersome, but it's necessary for legal reasons. Thanks again for choosing us!

October 22, 2023

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Employee Rating

He quedado muy complacido con la compra del. carro, la atención super profesional , lo garantizo 100%. Sali con el.carto que quería. Gracias por todo More

by RAULMARIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alvaro Marquez

Oct 23, 2023

Westside Lexus responded

Raul, nos alegra saber que su experiencia con Westside Lexus fue 100% satisfactoria y profesional. Disfrute de tu nuevo carro! Gracias por elegirnos y le deseamos muchas millas felices!

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