Fernando Cruz
Fernando Cruz at Columbia Ford Kia
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Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.8
146 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

146 Reviews

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146 Reviews of Fernando Cruz

April 09, 2025

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Employee Rating

I am a Fleet Maintenance Manager of a Transit Agency in Southern CT. I had a Transmission repaired in one of my All-Wheel Drive Transits and the repair was done in a timely fashion and excellent. The servi More

by kszombathy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Pahlas

April 06, 2025

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I had a great experience with the oil change service at the dealership. The staff was professional, friendly, and efficient. They explained everything clearly, and completed the service in a timely manner. More

by r_carcorze
Service Price Transparency
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Recommend Dealer
Yes

March 19, 2025

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Amazing experience and an unbeatable deal for a new f150. All around could not be happier with the process. More

by tom.j.reichardt
Sales Price Transparency
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Recommend Dealer
Yes

March 09, 2025

Dealership Rating
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Excellent service, friendly and knowledgable staff, very nice waiting area and cafe. Overall a very nice and comfortable dealership. Columbia Ford Kia will definitely be my dealership of choice for all serv More

by LD
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Recommend Dealer
Yes

March 01, 2025

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Columbia Ford always provides excellent service from very capable technicians and front desk staff. They are always courteous and attentive to my needs as a customer. More

by Denim
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Recommend Dealer
Yes

January 29, 2025

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Excellent service and professional sales team. I never fealt like they were wasting my time, and certainly went above and beyond to take care of me. More

by Sgonz101
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Senick, Ilya "Eli" Belyi

January 21, 2025

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Superior service everyone willing to help as I can through the door . Bobby explained what was going to happen and upon return he explained the fix More

by Skipstang
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Recommend Dealer
Yes

January 21, 2025

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We have purchased two cars from this dealership. The whole process was great. The service guys are awesome and have gone out of their way to help me when I was locked out of my car and stranded. More

by jmiller
Service Price Transparency
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Recommend Dealer
Yes

January 19, 2025

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Every time I go to Columbia Kia I’ve always had great And prompt service. Their service. Advisers have always been polite and courteous. More

by Shea
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Recommend Dealer
Yes

January 12, 2025

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Employee Rating

Only one issue told to customer even though there were multiple. Vehicle has a warranty. Some of major importance. Coolant and brake fluid we’re completely empty More

by tyraefletcher
Service Price Transparency
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Recommend Dealer
No
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