Ferdy Franco

Herb Chambers Infiniti of Westborough has been the best dealership I’ve worked with over the years. Each time I have to bring my vehicle for service, Ferdy is always there to greet me with a smile and walk dealership I’ve worked with over the years. Each time I have to bring my vehicle for service, Ferdy is always there to greet me with a smile and walks me to the waiting area and lets me know there is beverages and snacks if I need anything. If I decide to walk to Target or around the lot to check out the other vehicles, he will text and call me to let me know my vehicle is ready. He is always knowledgeable and great to work with! Ferdy, the service department and this dealership is definitely recommended. More

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They listen and tend to issues appropriately…. they also communicate thoroughly and effectively which is a positive they also communicate thoroughly and effectively which is a positive More

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It was very easy to get my appointment. Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, an Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, and the vehicle was cleaner in and out then when I dropped it off. Ferdy was very helpful through the whole process and kept me informed all along the way. More

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Always get the best service and sales experience here. Highly recommend the team at Westboro infiniti Highly recommend the team at Westboro infiniti More

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Service representative made every effort to keep me informed and making my service appt. convenient. In this regard I was furnished with a video of the technician reviewing the condition of my car whil informed and making my service appt. convenient. In this regard I was furnished with a video of the technician reviewing the condition of my car while it was up on the lift. I was also provided with a loaner, allowing me to make better use of my time while my car was being serviced. More

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The service department was very clean. The auto technician was friendly, and the service was great. The auto technician was friendly, and the service was great. More

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The attendant who came to take my signature at the waiting room was very professional and helpful waiting room was very professional and helpful More

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Herb chambers Infiniti of Westborough is my go to spot for all services. Top notch and Fredy is great. for all services. Top notch and Fredy is great. More

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This is a great dealership! Check in was quick and easy. They come to you in the customer care area and check you in. The service was impeccable. I drive 60 miles to have my ca Check in was quick and easy. They come to you in the customer care area and check you in. The service was impeccable. I drive 60 miles to have my car serviced here. There is a much, much closer dealership that doesn’t come close in quality of service. More

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Great service! Very attentive, quick to resolve any problem. Great customer service, and trustworthy. Always a pleasure doing business. Very attentive, quick to resolve any problem. Great customer service, and trustworthy. Always a pleasure doing business. More

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