Ferdy Franco
Ferdy Franco at Herb Chambers INFINITI of Westborough
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Ferdy Franco

Service writer

Herb Chambers INFINITI of Westborough

312 Turnpike Rd
Westborough, MA 01581

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4.9
171 Reviews
4.9

171 Reviews

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171 Reviews of Ferdy Franco

March 30, 2025

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Employee Rating

I always enjoy my experience working with ferdy. He's knowledgeable, helpful, and timely! He's an excellent rep! More

by LaurenCaparso
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2025

Herb Chambers INFINITI of Westborough responded

Lauren, we're delighted to hear that Ferdy has consistently provided you with excellent service at Herb Chambers INFINITI of Westborough. Thank you for sharing your positive experience!

March 22, 2025

Dealership Rating
Employee Rating

I have been using the Infiniti of Westborough Dealership for the last couple of years. I can’t say enough good things about them. Ferdy Franco has been my assigned Service Manager since day 1 and I am truly More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Herb Chambers INFINITI of Westborough responded

Sarah, thank you for sharing your positive feedback about Ferdy and the team here at Herb Chambers INFINITI of Westborough! We're delighted to know that our service consistently meets your expectations. Your satisfaction and safety are our top priorities, and we look forward to continuing to serve you in the future!

March 01, 2025

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Always a great experience everyone we deal with from. Customer service operator to make a appointment over the phone to the The the reps and techs at the dealership Thanks 😊 More

by lmsdiraimo
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2025

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your positive experience with us at Herb Chambers INFINITI of Westborough! We're delighted to hear that our team, from customer service to the dealership reps and techs, provided great service. We appreciate your support and look forward to assisting you again in the future!

February 27, 2025

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Beautiful, clean dealership. Knowledgeable and helpful sales department. Efficient service department. Always a pleasure to deal with. More

by dobkin333
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Max Elentukh

Feb 28, 2025

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! We're delighted to hear that you've had such positive experiences with our team at Herb Chambers INFINITI of Westborough. We look forward to serving you again in the future!

February 22, 2025

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Easy to get an appointment. Quick once the car was in there. Looked great after More

by michelle.karrat
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2025

Herb Chambers INFINITI of Westborough responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers INFINITI of Westborough

February 12, 2025

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Always a good experience. My car looked great after the service was complete. Nice staff More

by Johnna.tokarz
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Recommend Dealer
Yes
Feb 12, 2025

Herb Chambers INFINITI of Westborough responded

Hi Johnna, we're glad to hear your car looked great after the service and that you had a positive experience with our staff at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

February 11, 2025

Dealership Rating
Employee Rating

I've been using Herb Chambers Infiniti for many years now and their service is top rate! Ferdie is a great service rep and along with Matt they do a fantastic job for me every time. Good Men! More

by Dave G
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers

Feb 12, 2025

Herb Chambers INFINITI of Westborough responded

Dave, we're delighted to hear that Ferdie and Matt consistently provide top-notch service for you at Herb Chambers INFINITI of Westborough. Thank you for your continued trust in us!

February 10, 2025

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Employee Rating

They are very transparent. Showed me a video of my vehicle and what services are recommended. More

by huynhhai
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Herb Chambers INFINITI of Westborough responded

We're glad you appreciated the transparency and the video walkthrough of your vehicle at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

February 05, 2025

Dealership Rating
Employee Rating

Once again my service appointment was handled with professionalism and efficiency. The Herb Chambers Infiniti team of Westborough are just the very best. Matt and Ferdy are tremendous in their respons More

by CMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your feedback with us! We're delighted to hear that Matt and Ferdy always provide exceptional service for you at Herb Chambers INFINITI of Westborough. See you next time!

February 01, 2025

Dealership Rating
Employee Rating

The crew here seems to pay attention to detail and I always have had a good experience More

by Themeticulousmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Max Elentukh

Feb 03, 2025

Herb Chambers INFINITI of Westborough responded

Thank you for being a Herb Chambers INFINITI of Westborough customer! We appreciate your support and look forward to seeing you next time!

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