Felix Rodriguez
Service Advisor
Ocean Honda of San Juan Capistrano
33555 Camino Capistrano
San Juan Capistrano, CA 92675
127 Reviews
Write a Review127 Reviews of Felix Rodriguez
December 22, 2024
Felix kept me informed about the issue I was having with the warning lights. Updated me with the issue and gave me an estimate to fix the issue and the time to complettion. Issue fixed. the warning lights. Updated me with the issue and gave me an estimate to fix the issue and the time to complettion. Issue fixed. More
Other Employees Tagged: Christian Delauro
December 22, 2024
Loyal to their. Customers. Reasonable rates explained, service options & knowledgeable service managers. Excellent communication with clents Customers. Reasonable rates explained, service options & knowledgeable service managers. Excellent communication with clents More
Other Employees Tagged: Christian Delauro
December 14, 2024
Felix was great to work with! He was professional and knowledgeable from my initial phone call to set my appointment all the way through the service. Felix communicated with m He was professional and knowledgeable from my initial phone call to set my appointment all the way through the service. Felix communicated with me regarding vehicle status but most importantly did whatever possible to ensure my questions were answered. More
Other Employees Tagged: Gentlemen at drop off
December 07, 2024
They where helpful in picking a new car, didn’t push anything on me, and over all it was a great car buying experience. anything on me, and over all it was a great car buying experience. More
Other Employees Tagged: Preston Vermilyea
November 19, 2024
Ocean Honda is great! Felix is very knowledgeable, and great. Ann was so very kind, and really a good worker. There’s a really good team over at Ocean Honda, San Juan Felix is very knowledgeable, and great. Ann was so very kind, and really a good worker. There’s a really good team over at Ocean Honda, San Juan Capistrano, CA. More
Other Employees Tagged: Christian Delauro
November 19, 2024
Excellent service . Was able to use warranty for repairs so cost me nothing . Also provided loaner car Was able to use warranty for repairs so cost me nothing . Also provided loaner car More
Other Employees Tagged: Christian Delauro, Enrique Zaragoza
November 08, 2024
The Honda dealership is great. The customer service was awesome. Can’t wait to go back The customer service was awesome. Can’t wait to go back More
Other Employees Tagged: Christian Delauro, Brandon Nelson, Irwin Finelt, Enrique Zaragoza, Lorena Moreno
October 25, 2024
Why do you hire people who do Not know how to drive stick? I was asked to drive my car into the service area when I’m a Customer!! Your service is going down hill. Garret the former general manager w stick? I was asked to drive my car into the service area when I’m a Customer!! Your service is going down hill. Garret the former general manager was awesome!!! Now you hire a general manager who does care about the customers. If it wasn’t for Johnny, Enrique and Felix I would take my business elsewhere. Seriously Bring back Garrett! He cared about the customers. I’ve bought several cars from Ocean , but now this might be my last !! Ocean Honda is going down hill with the new General Manager, HE SUCKS!!!! And also your Honda roadside assistance is absolutely Awful!! More
Other Employees Tagged: Garrett Milton, Johnny Palafox, Enrique Zaragoza
October 25, 2024
Very professional. East to work with. Got back to me in a timely manner also. East to work with. Got back to me in a timely manner also. More
Other Employees Tagged: Christian Delauro, Brandon Nelson, Irwin Finelt, Enrique Zaragoza, Lorena Moreno