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Felix Ortega
Felix Ortega at Ford of Kendall
Refer Me

Felix Ortega

SERVICE ADVISOR

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.6
75 Reviews
4.6

75 Reviews

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75 Reviews of Felix Ortega

November 03, 2024

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Employee Rating

Excellent-the service advisor was very thorough in explaining the service to be performed. He also recommended an additional service to maintain my cars performance. More

by bjunior323
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Recommend Dealer
Yes
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October 30, 2024

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Outstanding service with a smile, my agent was awesome. All future business will be there. More

by LYNN.HUDSON1953
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 02, 2024

Ford of Kendall responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again! Take care!

October 27, 2024

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Employee Rating

Amazing customer service and my car was done super fast. Thank you Felix I appreciate it! More

by DENILIZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pablo Guerrero

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Nov 01, 2024

Ford of Kendall responded

Hi Deniliz, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 23, 2024

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Had service on my truck, Felix was professional and helpful to get me in and out quickly. More

by Krz8
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Recommend Dealer
Yes
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Oct 25, 2024

Ford of Kendall responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Ford of Kendall, LLC for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 20, 2024

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Employee Rating

My vehicle is under warranty. The issues I had were taken care of. Felix Ortega (service rep) was very professional and helpful. Can't beat the service. More

by Mwalton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Ford of Kendall responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

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Employee Rating

Keep up the awesome work tha the team bring to Ford Dealership. Great work as a team More

by SHENIKAMORRIS82
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Ford of Kendall responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 16, 2024

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Employee Rating

Great customer service and communication, service adviser Felix and Frank the manager were very professional More

by ESARANOVA
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 20, 2024

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Ford of Kendall, LLC!

October 15, 2024

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Employee Rating

Brought my car for oil change & brake bulb replacement. Service was finished pretty quickly & waiting room very comfortable. Employees were courteous. Love Ford!! More

by SNOWFLAKE49ER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2024

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

October 10, 2024

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Great customer service, offered free ride share drop off and delivered the car to my home. More

by YM7911
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 09, 2024

Dealership Rating
Employee Rating

Feliix is very knowledgeable and very helpful. He took time to explain what was needed. More

by FLORENCEH75
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2024

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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