Felix Ortega
Felix Ortega at Ford of Kendall
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Felix Ortega

SERVICE ADVISOR

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.6
80 Reviews
4.6

80 Reviews

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80 Reviews of Felix Ortega

November 19, 2024

Dealership Rating
Employee Rating

Always great service at Ford of Kendall, the service team is fantastic and professional. A+ More

by Joelon305
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2024

Ford of Kendall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Kendall, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2024

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Employee Rating

I set up an appointment for the yearly tune-up and to install the lights for the hitch behind my truck. I called several times to confirm that the parts were there and the two people I spoke to said, "D More

by AIZAPRINCE
Service Price Transparency
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Recommend Dealer
Yes

November 16, 2024

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The Best Ford Dealership Juan Torres is an asset to this dealership Very professional, honest, fair and very human to the customers More

by INCSTI1994
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Granda, Juan Jr Torres , Amelia

Nov 19, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2024

Dealership Rating
Employee Rating

Felix was great. He was informative and professional. Easy to work with. Would work with him again. More

by anak
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 09, 2024

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Employee Rating

Very professional and friendly. The service is Excellent. Thank you very much, Felix, for your service and help. More

by Caiaffal
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Recommend Dealer
Yes
Nov 12, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

November 03, 2024

Dealership Rating
Employee Rating

Excellent-the service advisor was very thorough in explaining the service to be performed. He also recommended an additional service to maintain my cars performance. More

by bjunior323
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Dealership Rating
Employee Rating

Outstanding service with a smile, my agent was awesome. All future business will be there. More

by LYNN.HUDSON1953
Service Price Transparency
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Recommend Dealer
No
Nov 02, 2024

Ford of Kendall responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again! Take care!

October 27, 2024

Dealership Rating
Employee Rating

Amazing customer service and my car was done super fast. Thank you Felix I appreciate it! More

by DENILIZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pablo Guerrero

Nov 01, 2024

Ford of Kendall responded

Hi Deniliz, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 23, 2024

Dealership Rating
Employee Rating

Had service on my truck, Felix was professional and helpful to get me in and out quickly. More

by Krz8
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Ford of Kendall responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Ford of Kendall, LLC for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 20, 2024

Dealership Rating
Employee Rating

My vehicle is under warranty. The issues I had were taken care of. Felix Ortega (service rep) was very professional and helpful. Can't beat the service. More

by Mwalton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Ford of Kendall responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

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