Felix Ortega
Felix Ortega at Ford of Kendall
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Felix Ortega

SERVICE ADVISOR

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.5
59 Reviews
4.5

59 Reviews

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59 Reviews of Felix Ortega

September 26, 2024

Dealership Rating
Employee Rating

The service was really poor, when I was purchasing, the salesperson got upset because I change my mind from one car to another when I return my lease, they kept my tag and they did not return it. I will ne More

by HARDILA
Service Price Transparency
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Recommend Dealer
No

September 26, 2024

Dealership Rating
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Simply awesome the staff there is friendly and hard working they know their stuff very pleased! More

by SHAWN.D.HIXSON1978.SH
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2024

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Wait time is super long and I have to always be the one that call the dealership to get the update about the vehicle or the next step of a situation More

by Sammijoe wisdom
Service Price Transparency
Workmanship
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Recommend Dealer
No

September 16, 2024

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Employee Rating

Excellent service. Attention to customer service is detailed. Appreciated that my circumstances were acknowledged and considered during financing. Chris M and Julio did More

by Ramirez.arlene7
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Julio M Lafaurie, Alexander Garrido, Christian Alexander Mogollon , Insurance manager Alex

Sep 21, 2024

Ford of Kendall responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2024

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Employee Rating

Service was quick and everything went smooth. Everyone was very attentive. Thank you for the great service. More

by TOMGIRL42420
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rene Alberto Rodriguez

Sep 20, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 12, 2024

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Employee Rating

Great service provided. Very quick and helpful. Will be back for future services. Highly recommended . More

by Jrev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Ford of Kendall responded

Hi Jrev, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 11, 2024

Dealership Rating
Employee Rating

I highly recommend Felix and the service team at Ford of Kendall. They are very professional. More

by LeeR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Ford of Kendall responded

Leer, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

September 08, 2024

Dealership Rating
Employee Rating

Felix was very professional and made it a pleasure to do business with Kendall Ford. Excellent!! More

by GABRIEL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

Dealership Rating
Employee Rating

Excellent services. My car was fixed and I don't see the problem anymore. Thank You so much. More

by yanyohel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 28, 2024

Dealership Rating
Employee Rating

I had an appointment for an oil change at 7am and Felix attended to me right away and I was out of there within an hour. Great service. More

by arch20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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