Felix Moreno
Felix Moreno at Kansas City Hyundai
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Felix Moreno

Service Advisor

Kansas City Hyundai

7050 W Frontage Rd
Merriam, KS 66203

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rated
243 Reviews

Dealership Experience

5 yrs

Industry Experience

15 yrs, 1 mo

not yet
rated

243 Reviews

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243 Reviews of Felix Moreno

April 21, 2023

Dealership Rating
Employee Rating

I took my car into Reed Hyundai for serivce and it was the worst experience I have ever had with a dealer's service department. My car was not returned to me for 16 days. I got a ton of excuses and a bu More

by golbuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 11, 2022

Dealership Rating
Employee Rating

Intake team courteous and helpful! Explained everything. Great experience. Will be returning as a customer. More

by mickie292003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Stafford

Jan 13, 2022

Kansas City Hyundai responded

Thank you for the excellent review and additional feedback

November 04, 2021

Dealership Rating
Employee Rating

Had simple oil change and tire rotation was in and out quickly no issues or drama. More

by MODriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Stafford

November 04, 2021

Dealership Rating
Employee Rating

Very accommodating, nice and efficient staff, work completed in a timely manner. Very pleased with Reed Service Center! More

by roxr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Kansas City Hyundai responded

Thank you for the excellent review and feedback!

Nov 04, 2021

roxr responded

Felix, thanks so much for getting my Kona serviced this past Monday, you're the best! You guys are top notch, thank you.

November 04, 2021

Dealership Rating
Employee Rating

What a great team they have! such a wonderful experience!! Everyone greets and helps you with a big smile. Thank you More

by angelicatrevizo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omid Nazari, Dan Stafford

Nov 04, 2021

Kansas City Hyundai responded

Thank you for the excellent review and feedback

November 04, 2021

Dealership Rating
Employee Rating

Great Staff. Got my car back to running optimally. Will definitely do business with them again. More

by TIMOTHY.PARISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Kansas City Hyundai responded

Thank you for the additional feedback!

November 03, 2021

Dealership Rating
Employee Rating

Friendly and keeps you informed on what is being done or needs done on your car! Very knowledgeable More

by winkelman.ml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Stafford

Nov 04, 2021

Kansas City Hyundai responded

Thank you for the good review and feedback.

November 02, 2021

Dealership Rating
Employee Rating

I went in for 15,000 mile service, service was performed within 2 hours, communication was excellent as I was advised of what other optional services could be provided. Price was as quoted. Great job, Fel More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2021

Kansas City Hyundai responded

Thank you for the excellent review and feedback

November 01, 2021

Dealership Rating
Employee Rating

There is almost nothing to spend time durimg waiting time so it was quite boring but besides that it was nice dealership with kind employees. More

by Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Stafford

Nov 01, 2021

Kansas City Hyundai responded

Thank you for the feedback a member of our team will be in contact soon!

October 30, 2021

Dealership Rating
Employee Rating

The best service ever! They are very thorough and make sure that you are comfortable and get you done quickly! More

by PMKNIGHT92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Kansas City Hyundai responded

Thank you for the feedback

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