Felipe Sorzano | Page 8

Accommodating and Responsive We drove to Loveland from Denver to check out a used C-Class we saw on their website. Nic Mercer made time to walk us through the features of the car We drove to Loveland from Denver to check out a used C-Class we saw on their website. Nic Mercer made time to walk us through the features of the car and take us for a test drive. We had some complications with our trade-in vehicle and they helped us through each step of the process. They seemed to be as concerned about structuring a deal that worked for us as well as them. All the paperwork was ready when we drove back up a couple days later. We worked with Felipe in Finance. He was very pleasant and he did a great job explaining everything. Nic spent another half hour or so walking us through the car and helping us with some basic programming. Great experience overall...very comfortable...no pressure. Everybody we encountered was very pleasant. Best of all, we got a loaded, low-mileage car for a great price. More

Report | Print

First time customer of Mercedes-Benz Our purchase centered mostly around the vehicle as a preferred vehicle after checking 7 other makes of comparable sized SUVs. Secondly, we were pleas Our purchase centered mostly around the vehicle as a preferred vehicle after checking 7 other makes of comparable sized SUVs. Secondly, we were pleasantly surprised for the prompt, courteous and informative manor given by the sales personnel during this purchase. More

Report | Print

Very professional and overall a great experience! I continue to have a great buying experience from Mercedes-Benz of Loveland. I just leased my 4th car from them, and plan to continue well into the f I continue to have a great buying experience from Mercedes-Benz of Loveland. I just leased my 4th car from them, and plan to continue well into the future. They always make me feel like I'm their only customer, and the sales team always takes the time to explain everything in detail. More

Report | Print

Fast and Friendly This was the best car buying experience of my life. They were very fast and efficient and the staff were all so courteous. I highly recommend them. This was the best car buying experience of my life. They were very fast and efficient and the staff were all so courteous. I highly recommend them. More

Report | Print

Went to test drive a Mercedes and left with an amazing car, best I've ever been in, and the beginnings of a great relationship. MB or Loveland has amazing respectful service! and left with an amazing car, best I've ever been in, and the beginnings of a great relationship. MB or Loveland has amazing respectful service! More

Report | Print

Very satisfied customer, loved the experience! We purchased a 2017 Mercedes C300 with only 2800 miles, it was like brand new and still had that new car smell. Dealership was great and Nic Mercer wa We purchased a 2017 Mercedes C300 with only 2800 miles, it was like brand new and still had that new car smell. Dealership was great and Nic Mercer was great to work with and extremely helpful, not to mention we save $15k on this car vs a new one!!!! Could not beat this deal anywhere! Very pleased with our new purchase!!!!! More

Report | Print

Excellent dealership Nic was great to work with. I had a very strict budget I had to work with. I wasn't sure when I walked in if they could get to where I needed to be, Nic was great to work with. I had a very strict budget I had to work with. I wasn't sure when I walked in if they could get to where I needed to be, but they figured out a way to make it work. When it came time to sign the paperwork, they had everything ready to go and it was quick and painless. I'd definitely work with them again. More

Report | Print

Beyond Excellent Service I communicated with Bill Holloway about wanting to test drive a Sprinter Cargo Van. When I arrived for our scheduled meeting, Bill had prepared severa I communicated with Bill Holloway about wanting to test drive a Sprinter Cargo Van. When I arrived for our scheduled meeting, Bill had prepared several vans for us to look at. Even though I knew what I wanted, I was very impressed with the forethought and work he put into our meeting. Bill graciously helped me find the in's and out's of the van and pointed out things I should know, like where the battery was located and the other basic parts of the engine. The dealership was very nice and had different areas for adults and a special place for kiddos to play. As someone who has worked in a service industry, I could tell the though and effort put into the building for their patrons comfort. This is the 4th vehicle I have purchased and I can honestly say that buying a vehicle from Mercedes-Benz of Loveland was the most enjoyable car-buying experience that I've ever had. More

Report | Print

getting the car I love the experience was painless and quick, Chase to care all my request and Felipe was very helpful in explaining the finances - highly recommend the deal the experience was painless and quick, Chase to care all my request and Felipe was very helpful in explaining the finances - highly recommend the dealer and sales & finance. Thanks for your services More

Report | Print

Enjoyed purchasing from Mercedes-Benz of Loveland We enjoyed purchasing our C300 from Mercedes-Benz of Loveland, everyone there was very helpful. We have had the car in to have service add the prot We enjoyed purchasing our C300 from Mercedes-Benz of Loveland, everyone there was very helpful. We have had the car in to have service add the protective coating we purchased and they were great. We have also had the car in for the free car was they offer - super job, looks brand new again each time. More

Report | Print