Faye Hinds

Took too long to make a deal. After the purchase of a pre owned they promised my daughter a early delivery but it was after 5pm., plus the car was not detailed on the inside as pr After the purchase of a pre owned they promised my daughter a early delivery but it was after 5pm., plus the car was not detailed on the inside as promised and no one is taking her calls. More

by tlwalla2 Verified Customer Verified Customer

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Worst dealer I've ever been to in my entire life. Horrible management, good staff. Horrible management, good staff. More

by Nunyabiz Verified Customer Verified Customer

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Able to get my car in and serviced in 1 day. Great customer service from Nathan . Great customer service from Nathan . More

by LEANN2 Verified Customer Verified Customer

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They fixed a recall. When they drove the car they scratched the rim. Won’t be back When they drove the car they scratched the rim. Won’t be back More

by AGREENPAR Verified Customer Verified Customer

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Adrian and Amber made the process super smooth and easy, couldn't be happier with my new to me truck so far. Had a really minor issue that was immediately addressed by the service department, everyone was v couldn't be happier with my new to me truck so far. Had a really minor issue that was immediately addressed by the service department, everyone was very helpful. Bill Dickason Chevrolet is highly recommended by me. More

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Great service as always! I don't go anywhere else for my Ram!! Just plug in to wifi & in no time I'm back on the road. I don't go anywhere else for my Ram!! Just plug in to wifi & in no time I'm back on the road. More

by Johnny Hinds Verified Customer Verified Customer

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Fast and efficient. Comfortable and hospitable place to wait for oil change. Will be back Comfortable and hospitable place to wait for oil change. Will be back More

by dlkp0927 Verified Customer Verified Customer

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Friendly, knowledgeable and caring dealership. I was there priority while purchasing my new automobile . Service department excellent as well I was there priority while purchasing my new automobile . Service department excellent as well More

by dlkp0927 Verified Customer Verified Customer

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Excellent Customer Service. Every was very knowledgeable and friendly. Everything was done in a timely manner. Every was very knowledgeable and friendly. Everything was done in a timely manner. More

by DESHAWNMOSS91 Verified Customer Verified Customer

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Went there to get horn fixed, inspection, and oil change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily driver. 12/21/2024 drove it to Longview and noticed the horn no longer worked. Contacted Faye Hinds my "service relation manager" when I got home via email. She responded on 12/23/2024 stating she had given my information to her manager. Here it is 12/30/2024 and I have not heard back from her "manager" I gave this group a 1 star because I could not give a lower rating. If you want a good over priced screwing this is the place for you. If you want good honest service I strongly recommend you go elsewhere. Sincerely Charles Caldwell Gilmer Texas. More

by chuck caldwell Verified Customer Verified Customer

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