Favian Valdivia
Favian Valdivia at Webb Chevy
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Favian Valdivia

Service Advisor

Webb Chevy

9440 S. Cicero Ave.
Oak Lawn, IL 60453

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4.6
149 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

21 yrs, 3 mos

Languages Spoken

Spanish Spanish

4.6

149 Reviews

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149 Reviews of Favian Valdivia

May 10, 2025

Dealership Rating
Employee Rating

Easily accessible friendly knowledgeable staff honest accurate information about state of car comfortable waiting area. More

by hendersen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2025

Dealership Rating
Employee Rating

The car was sent out to indiana to be serviced and i was informed that web refuses to fix the issue i am having with the car. The issue is that the shocks are leaking oil and theu refuse to say why they wi More

by tywalker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 09, 2025

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

April 30, 2025

Dealership Rating
Employee Rating

Hello I’m still waiting for my tow truck refund payment of $200 thank you More

by karina79_lj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cesar Ayala, Roberto Rivera

May 02, 2025

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

April 24, 2025

Dealership Rating
Employee Rating

Everything was done in the spirit of excellence. Favian was professional and concern about our well-being. We are very satified with the outstanding work and care that was offered and given to us More

by tutoringwendella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2025

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 19, 2025

Dealership Rating
Employee Rating

Still haven’t got my car fix they’re are really bad at communicating with people about they Vehicle I wouldn’t advise anybody to come get the car work done here unless you willing to pay high price for si More

by henry.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 22, 2025

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

April 13, 2025

Dealership Rating
Employee Rating

Service was efficient and excellent . The personal was helpful friendly and personable! Kudos to the staff👏 More

by mouskette54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 05, 2025

Dealership Rating
Employee Rating

everyone there was great, I had no issues with anyone, People were courteous and very helpful More

by Sluggo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 27, 2025

Dealership Rating
Employee Rating

The issue wasn’t definitely resolved but I was still charged a diagnostic fee. I was told if it happens again to bring it back. The vehicle is less then two years old. More

by chito367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

March 25, 2025

Dealership Rating
Employee Rating

I waited 4 hours for a oil change with no explanation on why the delay More

by baez_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

March 25, 2025

Dealership Rating
Employee Rating

It's ok. They need to hire more technicians so customers won't be waiting for hours. More

by Stallworth27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Remy Price , Breyana Martin

Mar 29, 2025

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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