Fatima Fonseca
Fatima Fonseca at Niello BMW MINI
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Fatima Fonseca

Sales Consultant

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

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5.0
43 Reviews

I was born and raised in Sacramento. My Automotive experience started July 2020 as a lot porter dedicated to washing cars and making sure clients left happy after service. September 2021 I started my journey in assisting people to purchase their dream car!

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

5.0

43 Reviews

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43 Reviews of Fatima Fonseca

November 20, 2024

Dealership Rating
Employee Rating

Fatima was great to work with. She really made it possible for us to get into the Mini of our dreams. I highly recommend this dealership. More

by bohemianguy2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2024

Niello BMW MINI responded

Thanks for your feedback on your recent visit to Niello BMW MINI. It's great to hear that Fatima was able to assist you and that you had such a positive experience. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

November 04, 2024

Dealership Rating
Employee Rating

Fantastic customer service and the deal I got was amazing. I love this vehicle and it met all our needs. More

by D1200GS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny, Brian Lonchar

Nov 04, 2024

Niello BMW MINI responded

Thanks for your feedback on your recent visit to Niello BMW MINI. It's great to hear that we were able to assist you and that you had such a positive experience. Enjoy your new vehicle! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

October 23, 2024

Dealership Rating
Employee Rating

helpful staff, easy purchase and trade-in. This is our third Mini purchased at this dealership. More

by RUTAARELLANO03
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernanda Martinez, Justin Watts

Oct 24, 2024

Niello BMW MINI responded

Thanks for your feedback on your recent visit to Niello BMW MINI. It's great to hear that we were able to assist you and that you had such a positive experience. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

September 25, 2024

Dealership Rating
Employee Rating

I bought my car without looking at it in person and it turned out to be a better-looking car than I expected. There are no issues with the body, engine or interior. The staff were great, and I was able More

by DSMCFADYEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2024

Niello BMW MINI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 16, 2024

Dealership Rating
Employee Rating

The dealership is located conveniently, well staffed, and everyone is courteous. I am a retuning BMW lease holder and with my salesperson Fatima, was able to purchase a new Mini Cooper S, and could not have More

by jennifer.dolmage
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 17, 2024

Niello BMW MINI responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new Mini Cooper S! We will share your comments with Fatima, and we look forward to working with you again. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 24, 2024

Dealership Rating
Employee Rating

The service dept does poor work. They are slow and the customer has long waits More

by 3TANGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 29, 2024

Niello BMW MINI responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 07, 2024

Dealership Rating
Employee Rating

I enjoyed working with Fatima, she was attentive and makes you feel comfortable. Dealership atmosphere is nice and clean which is important to me. More

by WRENNB2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts

Apr 08, 2024

Niello BMW MINI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Fatima! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 02, 2024

Dealership Rating
Employee Rating

Fatima is a pleasure to work with. I’ve purchased 3 cars from her and I hope to deal with her again in the future. More

by BRADMARTIN.RE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creed Cate, Fernanda Martinez, Louis Phan, Ryan Cox , Andrey Galygin

Apr 02, 2024

Niello BMW MINI responded

Congratulations on your new purchase, Brad! It's fantastic to hear that Fatima provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

March 18, 2024

Dealership Rating
Employee Rating

We loved our experience at your dealership. Fatima was great to work with. We had the deal worked out before we walked into the dealership. No hassle at all. No pressure tactics. It was the bes More

by JOEANDSANDY08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Phan

Mar 19, 2024

Niello BMW MINI responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

February 14, 2024

Dealership Rating
Employee Rating

Very helpful individuals and fast at responding to any questions or concerns I had. Highly would recommend working with anyone at this dealership! More

by KLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny, Louis Phan

Feb 14, 2024

Niello BMW MINI responded

Here at Niello BMW MINI, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

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