Falica Ellis

I am returning to withdraw my previous review. It has been a total nightmare since I purchased this Jeep from Hyundai. This vehicle was delivered to me without going through the 99 point inspectio It has been a total nightmare since I purchased this Jeep from Hyundai. This vehicle was delivered to me without going through the 99 point inspection. Week 1 lights on the dash came on. Week 2 trip to autozone to get reading on diagnosis codes. Called Hyundai numerous times left messages for Mangement and sales rep to call me. The battery was on its last limb and unable to charge. I had to replace the Dash Cluster. ESC & Traction will not go off. Suspension was hanging on by a thread. One wrong turn or one deep pot hole/man whole, I would’ve lost my life. Right side track bar xxxx near fell apart. Right now I am at the point of reaching out to for legal help. I’ve called Hyundai numerous times to speak to the manger and I am still waiting on a returned call. It’s been five months since I’ve asked to speak to a manager again. Let me not leave out a small tiny crack is on the windshield when it arrived. I traded in my vehicle and wish like xxxx I didn’t. i will not be taking this post down. Therefore, do not call and ask me to remove it like you did the first and second time. My response to Hyundai will be the same response I’ve received from them through this whole nightmare. NOTHING!!! This review is from the date of purchase till now, March 23, 2025. More

by QIANA.PAIGE Verified Customer Verified Customer

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Everyone I interacted with at this dealership was warm and welcoming, nobody tried to push anything on me, and answered all my questions, while another local dealership had been condescending about financ and welcoming, nobody tried to push anything on me, and answered all my questions, while another local dealership had been condescending about financing details, and kept pushing me towards options I didn't want. I'd happily go back to Brandon Hyundai just to chat with Krystle, and will absolutely go back to them for my next car when my new lease ends. More

by roan.broach Verified Customer Verified Customer

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Reggie was very very helpful. He is the reason I bought a car from this location. He is the reason I bought a car from this location. More

by Elifportakal Verified Customer Verified Customer

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Stefano was amazing he found me the perfect Santa Fe! He weathered the heat to ensure I was completely satisfied! He weathered the heat to ensure I was completely satisfied! More

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Great customer service, super easy transaction. Everyone was super helpful from the sales person, to the finance manager! Everyone was super helpful from the sales person, to the finance manager! More

by Gabriela Gutierrez Verified Customer Verified Customer

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I purchased a 2024 Kona last night from Hanna at Brandon Hyundai. The process was really fun and Hanna stuck with me until I could find something that worked for my budget. I was very pleased. Hyundai. The process was really fun and Hanna stuck with me until I could find something that worked for my budget. I was very pleased. More

by CLAUDIA.KITCHELL Verified Customer Verified Customer

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Smooth experience, helped with my approval when everybody else couldn’t! Thank you Marcus and thank you Darien! else couldn’t! Thank you Marcus and thank you Darien! More

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Went Above and beyond to make my car purchase happen and me as the customer satisfied’ me as the customer satisfied’ More

by ZARIA DAVIS Verified Customer Verified Customer

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First of all, it’s extremely clean. I was made to feel comfortable with everyone I interacted with. Everyone was professional, yet very welcoming. I’m glad I chose this dealership I was made to feel comfortable with everyone I interacted with. Everyone was professional, yet very welcoming. I’m glad I chose this dealership More

by Webster602 Verified Customer Verified Customer

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Angel stepped in for another salesman and was amazing start to finish. Thank you for your help start to finish. Thank you for your help More

by gzjjordan Verified Customer Verified Customer

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