Fadi Yanni | Page 5

Vallejo Hyundai responded

James, thank you again for choosing Vallejo Hyundai and for taking the time to share your experience on another platform. We truly appreciate the consistency of your feedback. We are glad the distance was worthwhile and that our team was able to make the process clear, efficient, and respectful of your time. It is great to hear that Cruz and Fadi were able to align everything upfront, allowing your visit to be focused on a smooth delivery rather than lengthy negotiations. We also appreciate you recognizing Anthony for keeping the paperwork process straightforward and pressure-free. Creating a transparent, welcoming environment—from sales to finance to service—is a priority for us, and we are pleased that you and your family felt that throughout your visit. Thank you again for your trust and recommendation. We look forward to welcoming you back in the future. Best regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Gordon, for sharing your feedback. We’re glad to hear our team provided clear guidance, maintained open communication, and made sure you were informed throughout your visit. Delivering attentive and respectful service is always our priority, and we truly appreciate you taking the time to recognize the effort. We look forward to assisting you again in the future. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for taking the time to share your feedback. While I’m glad to hear the overall purchase process was satisfactory, I’m truly sorry for the confusion and inconvenience you experienced regarding Bluelink. That is not the level of product knowledge or communication we expect from our team. Your feedback is taken seriously and will be used as a coaching opportunity to ensure clearer, more accurate information is provided moving forward. I would appreciate the opportunity to speak with you directly to better understand your experience and see if there’s anything we can do to make this right. Please feel free to contact me directly at asaleh@vallejohyundai.com . — Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for sharing your feedback. We’re happy to hear that Sandra and the entire team provided you with such a great experience. Delivering outstanding service is always our goal, and we truly appreciate you choosing Vallejo Hyundai. — Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Janine, for your review and for choosing Vallejo Hyundai! We’re glad to hear our team provided great customer service and worked with you on pricing. We do apologize that you didn’t receive all the help you needed when it came to vehicle features and instructions. Please feel free to stop by anytime or reach out to us directly — we’ll be more than happy to walk you through everything inside your vehicle and make sure you’re completely comfortable with all its features. Thank you again for your feedback and for being a valued part of the Vallejo Hyundai family!

Vallejo Hyundai responded

Thank you for sharing your experience! We appreciate you giving us the chance to earn your business. While we may not be the flashiest store, we take pride in having a knowledgeable and genuine team that puts customers first. I’m glad to hear Cruz and our GSM, Fadi, made your visit a positive one. — Aiman Saleh, General Manager

Vallejo Hyundai responded

Thank you so much for the wonderful 5-star review! We’re so glad to hear you loved your experience and that our team made you feel welcomed and well taken care of. Enjoy your new car and welcome to the Vallejo Hyundai family! 🚗💙 — Aiman Saleh, General Manager

Vallejo Hyundai responded

Thank you so much for sharing your experience! We’re thrilled to hear that Kenneth and Gabe went above and beyond to help make your 2025 Hyundai Kona purchase smooth and stress-free. We truly appreciate your patience and trust in our team — enjoy your new Kona! — Aiman Saleh, General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear that our Vallejo Hyundai team provided such great communication and follow-up. We always want to make sure you’re happy even after your purchase. We truly appreciate your trust and look forward to seeing you again! — Aiman Saleh, General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you so much for sharing your experience! We’re thrilled to hear that Cruz and our team made your car purchase the easiest and most stress-free one yet. Providing a relaxed, professional, and transparent experience is what we strive for every day. Enjoy your new vehicle, and we truly appreciate your recommendation! — Aiman Saleh, General Manager Vallejo Hyundai