Fabio Castellon
Fabio Castellon at Hyundai of Wesley Chapel
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Fabio Castellon

Sales Manager

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Fabio Castellon

November 11, 2024

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Employee Rating

The dealership staff were all very nice, patience and worked to get us into a new vehicle. More

by YPEREZ6_3
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenord Arestil , David Pichardo

Nov 12, 2024

Hyundai of Wesley Chapel responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hyundai of Wesley Chapel! Sincerely, Manny Lopez Internet Sales Manager

October 24, 2024

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They were very fair with the price of my tucson. the salesman was very helpful with picking out the right car More

by RVITIELLO
Sales Price Transparency
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Recommend Dealer
Yes
Oct 24, 2024

Hyundai of Wesley Chapel responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hyundai of Wesley Chapel! Sincerely, Manny Lopez Internet Sales Manager

October 18, 2024

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Hyundai of Wesley Chapel was awesome. They did a great job Customer Service sales representative management. Everybody they’re treating me great I love the process. I would definitely pur More

by JZURITA
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

September 29, 2024

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My salesman Carlos was extremely helpful in providing me with the necessary information to make my automobile purchase. He made the purchase as seamless as it could possibly be. The management team, led by More

by BROW1JER0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Rodriguez, James Prescott, Justin Crouch, Karl Morales , Carlos Carillo was extremely knowledgeable, and helpful in the purchase of my vehicle!

Sep 29, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Carlos, Manny, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

September 25, 2024

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The Best Customer Service + Love My Wonderful Lady that took all her time with all my Questions ⭐⭐⭐⭐⭐ More

by NANIMUZZ
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Service Time
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Recommend Dealer
Yes
Sep 26, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

September 05, 2024

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I was promised a price and put money down to hold the deal and they increased the price substantially once I came in to pick up the car. Worst car leasing/buying experience I’ve ever had. More

by JAMIERAMETTA
Sales Price Transparency
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Recommend Dealer
No
Sep 08, 2024

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Manny Lopez Internet Sales Manager

August 21, 2024

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Dave was friendly, knowledgeable and pleasurable to deal with. I would recommend Hyundai of Westly Chappel to anyone interested in purchasing a Hyundai. More

by NJDIF64
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Recommend Dealer
Yes

Other Employees Tagged: David Watkins, Karl Morales

Aug 22, 2024

Hyundai of Wesley Chapel responded

Here at Hyundai of Wesley Chapel, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Manny Lopez Internet Sales Manager

August 08, 2024

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They sold me a used car with some issues and it was difficult to get a hold of them. However, after a few weeks of frustration, they fixed most everything. More

by GIU_A
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Recommend Dealer
Yes

Other Employees Tagged: Justin Worrell

Aug 08, 2024

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

July 25, 2024

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Right when we left the dealer and got on the highway, the car started to shake significantly. Of course the dealership had already closed so I texted my salesman, David Monday morning. He did not respond. More

by osburnfamily3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Watkins , Manny Martinez

Jul 28, 2024

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Manny Lopez Internet Sales Manager

Jul 28, 2024

osburnfamily3 responded

You make it sound like my husband and I haven't already tried to get you guys to do the right thing and fix this. The ball is in your court to make it right. We have already opened a corporate complaint. Hyundai of Wesley Chapel responded PRIVATELY on 7/28/24 6:15 PM We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Manny Lopez Internet Sales Manager

July 24, 2024

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Employee Rating

Sales rep, while young, was knowledgeable, well spoken and professional. Going back and forth to his sales manager gets tiresome, but I understand the process. Sales rep was Mekhi Hollinger, not listed More

by CC_WOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mekhi Hollander, David Pichardo

Jul 25, 2024

Hyundai of Wesley Chapel responded

CC, Thank you so much for your excellent review! We are so glad that Mekhi and Fabio had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Manny Lopez Internet Sales Manager

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