Fabio Castellon

AJ is always at the top of his game. Personal and professional in every way. Always greets me by name and does only the service and repair necessary! No over selling! Personal and professional in every way. Always greets me by name and does only the service and repair necessary! No over selling! More

by PETERSON729 Verified Customer Verified Customer

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The service staff is unreliable, untrustworthy, and a huge liability. I do not trust my vehicles to them. huge liability. I do not trust my vehicles to them. More

by YAMLETTEMELENDEZ Verified Customer Verified Customer

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Excellent service and talented people. They understand your requirement very clearly and helps you to find the appropriate vehicle based on your budget. They understand your requirement very clearly and helps you to find the appropriate vehicle based on your budget. More

by MURALIDHARAN Verified Customer Verified Customer

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Hyundai of Wesley Chapel has always provided expert and professional service! Very capable employees with knowledgeable and professional ability! Nice team! professional service! Very capable employees with knowledgeable and professional ability! Nice team! More

by PETERSON729 Verified Customer Verified Customer

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Salesmen were polite and not pushy. They were all very respectful. Dealership was very nice. They were all very respectful. Dealership was very nice. More

by DBARGER80 Verified Customer Verified Customer

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From the very person I met,a salesman Ceasar Vaquez to the last - the financial manager, Fabio Castellon this was a positive experience. Each took time to answer questions and did not rush. This is my sec the last - the financial manager, Fabio Castellon this was a positive experience. Each took time to answer questions and did not rush. This is my second Hyundai and I’m glad I came back. More

by JUSSAYIN19 Verified Customer Verified Customer

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A very easy pleasant experience. Carly Ness Fabio Castellon and Carlos Carillo were amazing to work with and really made the experience as quick and painless as it could be! Carly Ness Fabio Castellon and Carlos Carillo were amazing to work with and really made the experience as quick and painless as it could be! More

by FRANCIS.S.SANCHEZ Verified Customer Verified Customer

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David W. was good at explaining the process and a great salesman ! Definitely recommend him. was good at explaining the process and a great salesman ! Definitely recommend him. More

by Lani Verified Customer Verified Customer

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Good Srvice and clean and excelkent people. Friendly and nice.Happy with you guys Keep up the Good work Thanks Friendly and nice.Happy with you guys Keep up the Good work Thanks More

by ec182172 Verified Customer Verified Customer

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We purchased from this dealership a few years ago and had a great experience so we decided to buy again, but they’ve definitely went way downhill over the years. First, the person helping us named Allison al a great experience so we decided to buy again, but they’ve definitely went way downhill over the years. First, the person helping us named Allison almost seemed like it was a burden to show us the cars. We wanted to see several Tucsons since they’re so many versions of it, and once we said that she instantly tried to talk us into only seeing 1 or 2. During the financing portion, I asked about several of the deals advertised online and was told she didn’t know about those and they’re probably last months deals and aren’t updated. We submitted our credit application with her between 8-8:30pm, but apparently the finance manager didn’t get it until 10pm. They close at 8 so there weren’t many people there and no one could account for why we had to wait 1.5 hours for the application to be submitted. This dealership also stopped allowing outside funding, so while I could get a better deal on a loan at a different bank, they wouldn’t accept it and they force you to finance with them. They didn’t have that policy last time and we will not buy from them again because of this. They also severally undervalued our trade in. They offered $2.5 k less than carvana, and then their estimate of our trade in was lower than even the lowest price listed on their trade in tool even though the car was in great shape. Lastly, the finance manager was too persistent. We didn’t meet with him til after 10pm when the application came back and when reviewing all of the additional warranties, I had to tell him no at least 3 times before he would listen, and even then he kept trying to tell me stories about why it was important to buy it. We bought our previous car here in only two hours and this experience was 4+ hours. More

by Jessica Verified Customer Verified Customer

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