Ezra Phipps

Island was a huge help. She and the dealership were knowledgeable and very informative. The process was smooth and we got a good deal and a wonderful new car! She and the dealership were knowledgeable and very informative. The process was smooth and we got a good deal and a wonderful new car! More

by mfrancis1217 Verified Customer Verified Customer

Report | Print

The easiest car buying experience. Ezra was so helpful. Not pushy and totally upfront about everything with the cars we were looking at. Could not recommend enough. Ezra was so helpful. Not pushy and totally upfront about everything with the cars we were looking at. Could not recommend enough. More

Report | Print

I’ve purchased vehicles from over a dozen dealerships across the united states, including a different Nissan dealership. I can honestly say JCN desired to earn my business unlike others who didn’t seem t across the united states, including a different Nissan dealership. I can honestly say JCN desired to earn my business unlike others who didn’t seem to care and worse didn’t seem to enjoy their work. It was a noticeable better experience. Thank you JCN team. More

by JC.HENDRIX2000 Verified Customer Verified Customer

Report | Print

Very respectful, courteous and pleasant. I really enjoy my new car and thank you so much. Blessings and Miracles. I really enjoy my new car and thank you so much. Blessings and Miracles. More

by tony.burks78 Verified Customer Verified Customer

Report | Print

Ezra is knowledgeable and was always available through calls, texts and emails. This is the 3rd vehicle I've purchased from Jackie Cooper Nissan. This last purchase I made from Wisconsin because the incen calls, texts and emails. This is the 3rd vehicle I've purchased from Jackie Cooper Nissan. This last purchase I made from Wisconsin because the incentives and trade-in value were enough better to warrant a trip down to Tulsa. More

by reidbennettjazz Verified Customer Verified Customer

Report | Print

Was greeted when we came in door. Dealership area was very nice. Sales Rep worked hard to find color and vehicle I wanted. Dealership area was very nice. Sales Rep worked hard to find color and vehicle I wanted. More

by skiranger7 Verified Customer Verified Customer

Report | Print

Clean well organized, staff friendly, answered all questions. came out to my table so i felt confortable dealing with the process. .Ezra was so pleasent went out of his way to make us feel welcome questions. came out to my table so i felt confortable dealing with the process. .Ezra was so pleasent went out of his way to make us feel welcome More

by sandya0 Verified Customer Verified Customer

Report | Print

The dealership was very clean, and the staff was very friendly and welcoming. Ezra is a top-notch salesperson. He made the entire process very easy. friendly and welcoming. Ezra is a top-notch salesperson. He made the entire process very easy. More

by spencecurtis Verified Customer Verified Customer

Report | Print

At first the salesman was very helpful with the viewing of the vehicle and answered questions the best that he could. Even with answering the cost of the vehicle which was agreed on when we left that eveni of the vehicle and answered questions the best that he could. Even with answering the cost of the vehicle which was agreed on when we left that evening. I asked is this the total price after discounts and fees. Both the salesman and the sales manager said yes. I told them that I was going to go through another financial institution to purchase the vehicle. We shook hands and agreed. Get ahold of my financial institution worked the deal out for the amount minus the amount that I agreed to put down. Received the check in the dealers name and realized that they forgot two of the discounts that was not added. They stated no problem. Showed up the following day to finalize the the deal and the paper work was redone and waited for a bit before we seen the finance department to finish the sales. Which he informed us that there was an additional $2500 that we would need to put down which was not agreed on. They explained that way the figures are written up is not what the mean. The figures that show the MSRP, the sales price, the discounts, then add the fees equals the total price on the bottom line. That is what we agreed on. But when we got back to the final they said that there needed to additional funds to get it reduced to that price. It is very misleading in the paper work which was blame on the higher up. After going back and forth for a bit we did agree on a down which was still higher then we had originally agreed on. I will not purchase another vehicle from this dealer with this kind of practice. It was one of the worst buying experiences I have ever experienced. Dishonest customer service. More

by demokies Verified Customer Verified Customer

Report | Print

Ezra did a great job for me to get the best price and found the car for me. Nissan Rouge....nice to not worry about a car breaking down on me. Thank you again Ezra! Love it! Still learning all about the found the car for me. Nissan Rouge....nice to not worry about a car breaking down on me. Thank you again Ezra! Love it! Still learning all about the car. But found out how fast I am figuring it out. More

by tjba56 Verified Customer Verified Customer

Report | Print