Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago

Evelyn Franchi

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
223 Reviews
5.0

223 Reviews

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223 Reviews of Evelyn Franchi

June 02, 2025

Dealership Rating
Employee Rating

I bought a car on Friday, Maria and Juan were amazing. Their service was above and beyond. Maria is very sweet and I am glad we got to work with her. She was patient, I was undecided between 2 cars, but s More

by Iris R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes, Maria Ghiran

Jun 02, 2025

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 30, 2025

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Great experience with Maria. She was very professional and knowledgeable. She was also kind and made my car buying experience enjoyable. Thank you Maria for helping me get my dre More

by JDS789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 29, 2025

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I recently leased a new car from City Volkswagen and had a great experience. All the staff are super friendly, professional and very helpful. We couldn't have asked for a better salesperson. Ed was knowledg More

by jlr121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes, Eddie Speck

May 29, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 28, 2025

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My Salesman Edgar Anaya was very helpful and personable. My new Volkswagen is a joy to drive. It has a smooth ride and plenty of power. I'm very satisfied. More

by jomilyon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

May 28, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 25, 2025

Dealership Rating
Employee Rating

Very pleasant and accommodating staff and they go out of their way to make sure you’re comfortable and taken care of. More

by Noelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Speck

May 25, 2025

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 18, 2025

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Employee Rating

Andy Gloria, our sales consultant was extremely knowledgeable and professional. She assisted us with the purchase of our car from beginning to end and made our experience a very positive experience More

by Arivera17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Gloria

May 18, 2025

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 15, 2025

Dealership Rating
Employee Rating

Highly recommend Ed for anyone buying a car. He was direct, upfront, and didn’t waste any time. Super helpful through the whole process and made everything smooth and easy. Great experience! More

by Tonio C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Speck

May 15, 2025

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

Dealership Rating
Employee Rating

I really appreciate all of the time and attention Juan invested to help us find our perfect car. He went above and beyond to help us consider all options and was always very transparent with pricing. More

by Madison.pierini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Del Sol, Juan Fuentes

May 01, 2025

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

Dealership Rating
Employee Rating

Brandon Rosenow made our car buying experience simple and straightforward. He is honest, transparent, and knowledgeable about the process from start to finish. Friendly, personable, all the things you’d want More

by Zahares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 29, 2025

Dealership Rating
Employee Rating

Overall great experience, Ed was such a great help, he made us feel like family. . More

by Mike Cabanas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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