Evans Marinakis

First of all, I bring my car in for a diagnosis. Head Gasket and Leaky Fuel Injectors on my 2018 Honda Accord. Evans Marinakis was my service advisor. In the beginning there was a whole problem with Head Gasket and Leaky Fuel Injectors on my 2018 Honda Accord. Evans Marinakis was my service advisor. In the beginning there was a whole problem with the warranty company, that took forever to get anywhere with. The warranty company did not cover the repair. So I had to pay breakdown of my car which was over $2,000. I pay it in full and walk out the dealership with my keys. To the parking lot I see my car, with the drivers door window wide open, covered with a garbage bag. Outside. In the middle of winter. Total disrespect of property. And just flat out lazy by the techs. I open my back seat door to my cylinder head in a box covered with all sorts of my car parts on top of it(intake manifold, all sorts of bolts and gaskets). I take the box right to the machine shop to get my head resurfaced and cleaned, normal procedure. The machine shop takes one look and says the valves were bent in the process of removing. I paid an extra $200 to the machine shop so they could fix this issue. I go ahead and contact Mr.Marinakis and let him know about the situation. Mr.Marinakis then follows up and says “yeah, I have no clue. Technician said he took it out and put it in a box and that was it.” Clearly not taking responsibility of damage to my vehicle. Clearly doesn’t want to work with a customer and make things right. Never coming back to this dealership. Unprofessional and no respect of another’s property. I’d advice not taking your car here for service, very unprofessional. Can’t even take responsibility of damage they caused. Wish I could give 0 stars because I would. More

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Another flawless experience getting my Acura serviced at Motor Werks Honda thanks to Evans who was just fantastic! Very friendly and super helpful service :) Motor Werks Honda thanks to Evans who was just fantastic! Very friendly and super helpful service :) More

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Best in class service among all other dealers in Northwest suburbs. Vehicle was cared for nicely. Northwest suburbs. Vehicle was cared for nicely. More

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First visit as this dealership and they did a good job with oil change and inspection. I will go there again. Only issue is getting hold of service advisor to ask specific question before making an appo with oil change and inspection. I will go there again. Only issue is getting hold of service advisor to ask specific question before making an appointment. More

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Evan, was awesome as a service manager! !! He was thorough, kept me current about what was being serviced. I felt very comfortable with him. On top of everything else he is a great guy! !! He was thorough, kept me current about what was being serviced. I felt very comfortable with him. On top of everything else he is a great guy! More

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Evans was so helpful and courteous. He always makes our visits pleasant. Thanks Evans you keep us coming back He always makes our visits pleasant. Thanks Evans you keep us coming back More

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Every single employee goes out of their way to satisfy whatever the needs the customer wants outstanding people outstanding service whatever the needs the customer wants outstanding people outstanding service More

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I appreciated the service representative. He was very respectfully and helpful. He went beyond what I expected. He was very respectfully and helpful. He went beyond what I expected. More

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I have been a customer for many years that is why I keep coming back. Evans was great and very helpful. coming back. Evans was great and very helpful. More

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Service was fast. Service manager was cool. Cost is a little expensive but other than that a good experience. Service manager was cool. Cost is a little expensive but other than that a good experience. More

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