Evan Medsker

Everyone we dealt with at Brilliance Honda in Crystal Lake was courteous and professional. We received a friendly welcome as we entered the showroom and Evan and Dan were once again most helpful and know Lake was courteous and professional. We received a friendly welcome as we entered the showroom and Evan and Dan were once again most helpful and knowledgeable in assisting us throughout our new car purchase. We highly recommend Brilliance Honda More

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Great service, easy to work with. Would definitely recommend to family and friends. Evan was fantastic. Would definitely recommend to family and friends. Evan was fantastic. More

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Great customer service and sales personnel are attentive and knowledgeable. Friendly dealership that cares about their customers. and knowledgeable. Friendly dealership that cares about their customers. More

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very easy process no pushy sales pitch and good selection of vehicles to test drive. of vehicles to test drive. More

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Very knowledgeable sales team! Dealership made the transaction very simple. They delivered exactly what they promised. Dealership made the transaction very simple. They delivered exactly what they promised. More

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Evan was very responsive and easy to work with. He was also very knowledgeable. Good experience. He was also very knowledgeable. Good experience. More

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No pressure, up front with costs no hidden extra's, trust in salesmen and others we deal with. in salesmen and others we deal with. More

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Sales staff were extremely helpful, friendly and sincere. Evan was terrific and very personable and my husband, daughter and myself would like to thank him for his time and professional excellence. The F Evan was terrific and very personable and my husband, daughter and myself would like to thank him for his time and professional excellence. The Foler's More

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Very good experience with Evan and Warren. They navigated some issues and did a great job getting me a vehicle I was happy with at a decent price. Fan of Brilliance Honda for sure.. They navigated some issues and did a great job getting me a vehicle I was happy with at a decent price. Fan of Brilliance Honda for sure.. More

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The pricing on the used car I bought was ok and the reason I said it's ok is because it's about 2500-3000k more expensive than other similar used cars (same make, model, trim, similar mileage within 5- reason I said it's ok is because it's about 2500-3000k more expensive than other similar used cars (same make, model, trim, similar mileage within 5-10k less or more, similar packages with either one or two less). I still purchased the car because it's the only car that has all the options I want and it's within driving distance (70 miles) compared to other places that are 500+ miles. My buying experience with the sales person (Evan M) was fine until the sale was completed and then it was a different story. After the sale was completed, I asked him to follow up with me with two things regarding the car at different times (one right after the sale was completed at the dealership and another one after I had to called to follow up with the first one since he never followed up with me). 2-3 days went by, no calls, no text, no email, nothing. Weeks went by, nothing. Evan doesn't seem to care about my concerns since the sale was completed already and if he doesn't want to help me then transfer me to someone who is willing to, if there is any? Overall, I still recommend this dealership just because the finance guy Vince W was great! (Thank you) And they also had the used car I want but a little overpriced compared to others. I do not recommend Evan, just ask him why. Seek someone else and hopefully they are not like him, cross-fingers! More

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