
Eulalia Peganse
Sales Rep
Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces
860 N Tel Shor Blvd
Las Cruces, NM 88011
Dealership Experience
3 yrs, 2 mos
Industry Experience
3 yrs, 2 mos
11 Reviews
Write a Review11 Reviews of Eulalia Peganse
March 14, 2025
Very great people to work with. Made a very reasonable deal happen for me and my family! Made a very reasonable deal happen for me and my family! More
Other Employees Tagged: Alexis O Villicana, Mathew Bowman
March 08, 2025
I did not give Mathew Bowman or Alexis O Villicana a rating because I have no idea who those people are. This survey forced me to select the make of vehicle purchased but did not give me the option to rating because I have no idea who those people are. This survey forced me to select the make of vehicle purchased but did not give me the option to select Jeep, which is what I purchased. Most of the optional questions relate to things I did not have anything to do with. This is a very generic survey that has nothing to do with the actual process of purchasing a vehicle. More
March 03, 2025
Great customer service. Staff is friendly and helpful. Defined a no pressure purchase situation. Would recommend to anyone looking for a fair deal. Staff is friendly and helpful. Defined a no pressure purchase situation. Would recommend to anyone looking for a fair deal. More
Other Employees Tagged: Alexis O Villicana, Mathew Bowman , Robert Brown
February 11, 2025
Brandon in the Viva Service Department Department always exemplifies the most professional customer service. He goes above and beyond to ensure that my truck gets taken care of and goes out of his way to ma exemplifies the most professional customer service. He goes above and beyond to ensure that my truck gets taken care of and goes out of his way to make sure I receive top notch help. Hands down the best customer service experience I’ve had. More
Other Employees Tagged: Alexis O Villicana, Mathew Bowman , Brandon
January 23, 2025
Loly was such a great help. Very great communication. Overall the whole process of buying the vehicle was very smooth and easy. Whole staff made me feel welcomed! I will definit Very great communication. Overall the whole process of buying the vehicle was very smooth and easy. Whole staff made me feel welcomed! I will definitely keep shopping here in the future! More
Other Employees Tagged: Alexis O Villicana, Mathew Bowman , Loly
January 20, 2025
Outstanding , very expressive but what can you say . Everything is expressive ! Keep it up boys! Everything is expressive ! Keep it up boys! More
Other Employees Tagged: Alexis O Villicana, Mathew Bowman
January 03, 2025
Took truck in May was told EGR Cooler was leaking, turned out ot was the turbo actuator causing loss of power. Was supposed to do the recall on it. Got EGR cooler replaced. After had the DPF fault saying i out ot was the turbo actuator causing loss of power. Was supposed to do the recall on it. Got EGR cooler replaced. After had the DPF fault saying it was at 100 percent. Brought back in for warranty. First part of November. Said it wasn't covered found out that the recall was not done. David said he would get it taken care of. I called week if Thanksgiving and was told they where waiting to for a differential pressure switch agreed to pay 22 dollars to expedite shipping. Checked in the second week of December David said he had to check on the switch., called back and said it was not ordered. He then said they ordered and he waived the 22 dollars shipping. Called the week before Christmas was told that it was not covered and nothing was done on the truck. David said he was taking to the manager to get it covered, Lady called wanting to purchase the truck, I said sure if the money was right, 30mins later David calls and tells me the truck not covered,. The whole time David wants to change EGR Filter and fuel filters it's all kept asking me through the whole ordeal. Took truck in to another mechanic found out the turbo actuator was not calibrated correctly. That is why it would not regen, also when paperwork given to me it did not mention DPF it talked about an EGR valve that was sticking. By far worst dealership when it comes to diagonis on vehicles. Your diesel mechanic does not inspect or diagnose, has no clue how to work on diesels. More
Other Employees Tagged: Mathew Bowman , David
December 31, 2024
Although Viva Dodge had previously worked on my vehicle's front differential a few days ago. I went in for an oil change that was asked to be done when dropped off but didn’t attend it either after 2 months. front differential a few days ago. I went in for an oil change that was asked to be done when dropped off but didn’t attend it either after 2 months. 1/2 it was there I also had an alignment due to my steering wheel being at a 45-degree angle after they replaced the differential. I was still charged $175+ for the alignment that should’ve been done by them themselves after the work that required it regardless. Ended with a bill of $348+ More
Other Employees Tagged: Alexis O Villicana, Mathew Bowman
December 27, 2024
Gabriel was so helpful in helping me to find the car that I wanted. The rest of the team was very helpful too and putting the package together. I wanted. The rest of the team was very helpful too and putting the package together. More
Other Employees Tagged: Alexis O Villicana, Mathew Bowman
December 08, 2024
Always has my vehicle rest in a timely manner and good customer service .. my favorite dodge chrysler jeep customer service .. my favorite dodge chrysler jeep More
Other Employees Tagged: Alexis O Villicana, Mathew Bowman



