Eugene Darconte

I purchased a 2019 GLC300 4matic coupe a week ago. When I tried to enroll it in Mercedes Me I learned the VIN was still tied to the previous owner. I called Mercedes Me and was told I would have to vi When I tried to enroll it in Mercedes Me I learned the VIN was still tied to the previous owner. I called Mercedes Me and was told I would have to visit a local dealer. I chose Mercedes-Benz of Westminster since they were 5 miles from my office. When I went there looking for help to resolve the issue of the VIN being registered with the previous owner. I was told it would take over an hour and I would have to pay $290.00 just so I could take advantage of the technology offered in the vehicle. The only thing I did wrong was to buy a Mercedes-Benz, General Motors does not try to rip off customers with this kind of extortion. The entertainment system is virtually useless until I pay the extortion monies. This is the most unethical dealership I have ever come across. This is how they treat new customers and introduce them to Mercedes-Benz. Seems like the better practice would have been to help, instead of extort money. I might very well have been a very a long standing customer. Not now, these people are xxxx More

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False advertisement came in few days ago told me 30k over on a g wagon came in today to purchase and they jumped to to 50k over asked for the manager he came and said yesterdays price is not todays price tha on a g wagon came in today to purchase and they jumped to to 50k over asked for the manager he came and said yesterdays price is not todays price that vehicle got sold they had three more exact same vehicles made me drive a hour excited to leave in a new. Car ended up leaving upset. bad business i will Report this matter to Mercedes’ corporate pretty much said get lost if I’m not paying 50 over even have the buyers order showing purchase price at 30 over and still wouldn’t honor it stay away from this place all they care about is money no customer service what so ever manager is running a Mickey Mouse show. Sales men tried whatever he can to help but manager was very rude. I hooe Mercedes Benz corporate can do somthing about this i have Owned over 50 Mercedes and was excited to do business with Mercedes’ of westminister heard good things. Turned out to be a shame. Hopefully Mercedes Benz corporate can get me into one at sticker by a honest dealership that will earn my business and all my fellow partners in the future. STAY AWAY FRIM THIS PLACE Mercedes’ if Littleton or Denver will treat you better I’m sure. Don’t waste your timee More

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Beware, gross negligence displayed by staff! I purchased a vehicle last April from out of state. I traveled to the dealership in Denver to inspect the vehicle and make sure everything was ok, I purchased a vehicle last April from out of state. I traveled to the dealership in Denver to inspect the vehicle and make sure everything was ok, which it was, so I paid up, signed the papers and returned to my home state, with the promise by salesmen John Mattis and Dmitri Kouznetsov that they would handle the collection and transportation of my car two days later with the utmost professionalism. When the transportation company arrived to this dealership two days later to pick up my car, the truck driver recorded numerous scratches on body and windshield, and whats even worse, they ENTERED A FALSE ODOMETER READING ON THE COLLECTION PAPERWORK! The truck driver inflated the odometer reading by adding 120 miles, I found out later that this was done so the truck driver himself could drive MY car for his personal use here in my home state before delivering it to me (Crazy huh?). The vehicle was recovered a couple of days later by me from the truck driver himself, with damage but yet it still had less miles than what it was picked up with from the Westminster dealership. –imagine that. Sales Manager Eugene Darconte washed his hands from this, even though Mr. Kouznetsov signed and authorized the legal paperwork pertaining to Bill of Laden of the car with a false odometer reading and “allegedly” non-existent damage on the car. When I confronted Dmitri about this his response was “well, we never really check that paperwork when we sign it...”. I was speechless… Transportation company alleges that this damage was already on the car at pick up from Denver, and well, Dmitri DID IN FACT sign the paper with that "alleged" damage and the over-stated odometer reading, so... If this is not gross negligence then I don’t know what is. I’d stay away from this place. More

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This is the fourth used vehicle (for four different family members) I have purchased from MBWestminster. All four vehicles have been extremely reliable. The staff has always treated me with great respe family members) I have purchased from MBWestminster. All four vehicles have been extremely reliable. The staff has always treated me with great respect. The staff are extremely professional, I was never pressured into purchasing something I didn’t want and all the transactions were quick and smooth. I will definitely be purchasing more vehicles from this dealership in the years to come. More

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I bought my car from them out of state. The transaction was smooth and the car came exactly as shown and promised. I would do business with them again for sure. was smooth and the car came exactly as shown and promised. I would do business with them again for sure. More

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Easy Purchase Greg and his staff made the purchase a pleasure and I will be back. John was extremely knowledgeable about all the functions of my 300 Greg and his staff made the purchase a pleasure and I will be back. John was extremely knowledgeable about all the functions of my 300 More

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Amazing Customer Service Mercedes Benz of Westminster is an incredible establishment. They did a tremendous job in helping me find a great car at the right price point. In add Mercedes Benz of Westminster is an incredible establishment. They did a tremendous job in helping me find a great car at the right price point. In addition to this they were extremely patient while I waited for my bank to give me the credit approval. Shekhar and Ryan did a fantastic job overall and made this car buying experience the smoothest and happiest one I’ve had to date. More

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Outstanding performance. Your team of professionals did a super quick to the point job of swapping out my lease to a new one and on my way! Exactly how I wanted it. Customers Your team of professionals did a super quick to the point job of swapping out my lease to a new one and on my way! Exactly how I wanted it. Customers hate to wait at the dealership. The only way it could have been shorter is if I had not wanted to talk and look at all the new toys. A very nice facility and really fun to be in. More

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Purchased CPO GLK I purchased vehicle over the phone from out of state. It was just as easy as buying local. Tomas, Eugene and KB made it a an easy transaction with zer I purchased vehicle over the phone from out of state. It was just as easy as buying local. Tomas, Eugene and KB made it a an easy transaction with zero problems. I will definetly pass on their info to friends. More

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Terrific Experience John Mattis was my salesman and he was so professional and fast. Everyone in this dealership was awesome and always making sure you were doing well. John Mattis was my salesman and he was so professional and fast. Everyone in this dealership was awesome and always making sure you were doing well. Everyone was very professional and I had a great experience. More

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