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Ethan Horan
Ethan Horan at Murgado Lincoln of Chicago
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Ethan Horan

Client Advisor

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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2 Reviews
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2 Reviews

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2 Reviews of Ethan Horan

March 01, 2025

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all the experience buying the card was great, Ethan Horan and Assad Hamzeh were very helpful explaining everything through the process of buying my new card. give than 5 out of 5. Very good job. More

by dbonillo
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Recommend Dealer
Yes

Other Employees Tagged: Avery Lawrence, Assad Hamzeh

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February 23, 2025

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I bought my viehical 7 months ago and It’s been in the shop four times and it’s still not running properly it’s a 2024 Ford escape. They claim that there waiting for a software update. Meanwhile my check More

by bcrossley78
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Recommend Dealer
No

Other Employees Tagged: Charles Chitava, Luis Cruz, Aimmey Garcia, Kaleb Ortiz

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Feb 24, 2025

Murgado Lincoln of Chicago responded

We’re really sorry to hear about the ongoing issues with your 2024 Ford Escape. This is certainly not the experience we aim to provide, and we understand how frustrating it must be. Please reach out directly, and we’ll work with our service team to address the issue as quickly as possible and keep you updated on the progress. Your satisfaction is very important to us. Send a message to: charles.grosso@murgadofordlincoln.com.

Feb 26, 2025

bcrossley78 responded

This message is for Luis Cruz. I’m waiting to hear back from you about the loaner car that you promised. I often wondered when my car will be repaired or called for the software upgrade. The check engine light stays on the dash board further damaging my vehicle which is only 7 months old. Mr Cruz I have been very disappointed with this whole situation.

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