Ethan Horan

Salesman was not trained on vehicles. Was not able to answer any questions. Many questions he had to leave and disappeared for 10-15 minutes sometimes longer. Manager said he would contac Was not able to answer any questions. Many questions he had to leave and disappeared for 10-15 minutes sometimes longer. Manager said he would contact in morning with wiring instructions. Did not follow up. I called several times and either no one answered or voice mails not returned. When I did get through, I was told accounting department was gone. Would call me tomorrow. Did not. Was asked to complete financing form. No acknowledgment of any kind email phone or otherwise. Meanwhile, my phone was being blown up by salesman from this dealership who didn’t even know I out a deposit down. Total chaos. Complete incompetence. OMFG. Your incompetence even extends to this survey. It won’t even let me select Ford. Please do us all a favor and sell this dealership to someone else. Anyone would be better. As a Ford shareholder, you should be banned from being a dealer. More

by Seventh new car buyer. Worst experience. Verified Customer Verified Customer

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Ethan is a very good salesman. He was very helpful and very polite. He made the transaction very smooth and answered all my questions. He was very helpful and very polite. He made the transaction very smooth and answered all my questions. More

by juanrosas30 Verified Customer Verified Customer

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What a great experience I had with the purchase of my new F150. Ethan was exceptional!! I told him I want to make this easy for both of us and that's exactly what happened. He answered all my questions, show F150. Ethan was exceptional!! I told him I want to make this easy for both of us and that's exactly what happened. He answered all my questions, showed me everything and we made the deal. I'm very very happy. I definitely recommend Ethan and the rest of the Murgado team. Thanks again!!! More

by chris.vimarco Verified Customer Verified Customer

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all the experience buying the card was great, Ethan Horan and Assad Hamzeh were very helpful explaining everything through the process of buying my new card. give than 5 out of 5. Very good job. and Assad Hamzeh were very helpful explaining everything through the process of buying my new card. give than 5 out of 5. Very good job. More

by dbonillo Verified Customer Verified Customer

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I bought my viehical 7 months ago and It’s been in the shop four times and it’s still not running properly it’s a 2024 Ford escape. They claim that there waiting for a software update. Meanwhile my check shop four times and it’s still not running properly it’s a 2024 Ford escape. They claim that there waiting for a software update. Meanwhile my check engine light stays on my dashboard. The service manager said it would take a few weeks for me to hear back from them. More

by bcrossley78 Verified Customer Verified Customer

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