Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ethan Dillard
Ethan Dillard at Key Acura of Reno

Ethan Dillard

Service Advisor

Key Acura of Reno

11550 S Virginia St
Reno, NV 89511

Contact Me
4.9
59 Reviews

My name is Ethan and I was born and raised in the Reno/Tahoe area. Growing up in Incline Village, i grew to love the mountains and our community. My family and I love the reno area and am excited to contribute and take care of fellow Reno locals! Working in the Automotive Industry for 10 plus years has taught me a lot, but none more valuable than the importance of customer service.

Dealership Experience

2 yrs, 10 mos

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

4.9

59 Reviews

Write a Review

59 Reviews of Ethan Dillard

June 06, 2026

Dealership Rating
Employee Rating

Reliable, responsible, prompt, and meets expectation. Good source of information about our cars and their future. More

by WHKIRBYNV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 07, 2026

Key Acura of Reno responded

We appreciate your kind feedback on your Acura TLX service. It’s great to hear Ethan was reliable, responsible, and prompt while providing information about your vehicle’s future needs. We look forward to assisting you again. Experience the Key Difference

June 06, 2026

Dealership Rating
Employee Rating

Your service department and Ethan were wonderful. Worked with me the entire way. Thank you More

by Dkam5354
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

Report | Print
Jun 06, 2026

Key Acura of Reno responded

We’re thrilled to hear Ethan and our service team took great care of your Acura MDX. Thank you for trusting us with your vehicle. Experience the Key Difference

June 05, 2026

Dealership Rating
Employee Rating

They got my car in quickly and plugged my tire. I was back on the road with minimal downtime. Thank you! More

by Laura
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 05, 2026

Key Acura of Reno responded

We’re glad your Acura RDX was brought in quickly and your tire was plugged so you could get back on the road without much delay. We appreciate you sharing your experience! Experience the Key Difference

June 04, 2026

Dealership Rating
Employee Rating

Always accommodating. Prompt and thorough. Waiting area m is excellent and the staff are super friendly! More

by s_commuri
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

Report | Print
Jun 05, 2026

Key Acura of Reno responded

We’re thrilled to hear our team was accommodating and thorough during your Infiniti QX60 service visit. It’s great that you enjoyed the waiting area and felt welcomed by everyone. Ethan and the staff look forward to assisting you again. Experience the Key Difference

May 27, 2026

Dealership Rating
Employee Rating

He was very polite and very nice Very friendly Good customer service Polite Excellent service More

by ESTHERRIVAS22
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

Report | Print
May 28, 2026

Key Acura of Reno responded

It’s great to hear Ethan provided friendly and attentive service for your Acura MDX. We appreciate you sharing your experience. We look forward to assisting you again. Experience the Key Difference

May 27, 2026

Dealership Rating
Employee Rating

I like that your service advisors follow the recommendations of what the cars service codes say. More

by Swiftone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 31, 2026

Key Acura of Reno responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Key Acura of Reno are glad to have you as a customer. Experience the Key Difference

May 27, 2026

Dealership Rating
Employee Rating

Great job and timely! The car was fixed and cleaned in a timely fashion. Excellent work! More

by VANNAN
Recommend Dealer
Yes

Other Employees Tagged: Ethan Dillard

Report | Print
May 27, 2026

Key Acura of Reno responded

Thank you for letting us know your Acura MDX was repaired and cleaned on schedule. Ethan and our service team appreciate the chance to deliver prompt work and attention to detail to get you back on the road. Experience the Key Difference

May 26, 2026

Dealership Rating
Employee Rating

Excellent service. I even got my car washed when my car was info the first service. Waiting room is very comfortable with great snacks. More

by Deloresmelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 26, 2026

Key Acura of Reno responded

We appreciate you choosing Acura for your MDX’s first service. It’s great to hear the complimentary wash and the comfy waiting area with snacks made your visit more enjoyable. Ethan will be delighted to know you had such a positive experience. Experience the Key Difference

May 23, 2026

Dealership Rating
Employee Rating

I love going to Key Acura. I am always happy with the service for my car and me. More

by lynnspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayson Goade (5 stars)

Report | Print
May 23, 2026

Key Acura of Reno responded

We’re delighted you enjoy your visits and feel well taken care of when bringing in your Lexus RX 350. Thank you for trusting us and we look forward to assisting you again. Experience the Key Difference

May 22, 2026

Dealership Rating
Employee Rating

Ethan was great. Explained everything clearly and told us what to expect next time we visit and what needs to be done and why because of mileage. I now know what we More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 22, 2026

Key Acura of Reno responded

It’s wonderful to hear Ethan provided clear explanations of your Acura MDX’s maintenance needs and outlined what to expect on your next visit. We look forward to assisting you at your upcoming appointment. Experience the Key Difference

1
2
...
6

Dealership Inventory (215 Vehicles)

used 2020 Mitsubishi Outlander car, priced at $13,695
2020 Mitsubishi Outlander
used
Mercury Gray Metallic exterior
CVT
Four-wheel Drive
$13,695
View Details
used 2025 Acura MDX car, priced at $50,495
2025 Acura MDX
used
Platinum exterior
Automatic
All-wheel Drive
$50,495
View Details
new 2026 Acura MDX car, priced at $64,450
2026 Acura MDX
new
Majestic exterior
Automatic
All-wheel Drive
$64,450
View Details
used 2022 Acura MDX car, priced at $32,695
2022 Acura MDX
used
Blue exterior
Automatic
All-wheel Drive
$32,695
View Details
used 2025 Acura ADX car, priced at $33,085
2025 Acura ADX
used
Adriatic Blue exterior
CVT
Front-wheel Drive
$33,085
View Details
used 2023 Ford Edge car, priced at $21,795
2023 Ford Edge
used
Silver Metallic exterior
Automatic
All-wheel Drive
$21,795
View Details
View All Inventory