Ethan Cutler
Ethan Cutler at Ken Ganley Westside Imports
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Ethan Cutler

Hyundai Sales Manager

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.0
15 Reviews
4.0

15 Reviews

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15 Reviews of Ethan Cutler

December 16, 2024

Dealership Rating
Employee Rating

I screwed up and negotiated monthly price without knowing my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price anot More

by BHARRISO
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Michael Imbrogno

December 07, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and made sure I was well informed. It was a quick and painless experience. More

by MOLLYROCHE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Dealership Rating
Employee Rating

I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou More

by PATRICIA-STROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2024

Ken Ganley Westside Imports responded

We have no record of you doing business with us. Please give us a call to discuss your issues. 440-734-2000

November 24, 2024

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Employee Rating

Nate was an amazing salesman and was able to work with my girlfriend and I find exactly what we needed. Even though my car wasn't there at the time, Nate still made sure that when it was delivered I'd be inf More

by karres.jared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Maxson, Nate Zeber

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 20, 2024

Dealership Rating
Employee Rating

Nate did a great job helping my boyfriend and I get our leases turned in and buying two new vehicles at one time. He was able to juggle both transactions with a personal touch and we are both very happy! More

by starpolisher225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Maxson, Nate Zeber

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 06, 2024

Dealership Rating
Employee Rating

I’m still waiting for my sales man to get back with me on a defective paint area. I talked to him last four weeks ago and he said he would send me a text so I can send him pictures of the irregularity in the More

by FOURJAY22481
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Hunter Livingston, Mike Becker , Chad Musiek

Dec 10, 2024

Ken Ganley Westside Imports responded

We're sorry you did not have a great experience with us. Your review helps us get better.

October 28, 2024

Dealership Rating
Employee Rating

This is a real team they do their best to make sure that I had the right car and that I understood how my car operated they did their best to make sure that I could afford my monthly payments and they still More

by Leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Maxson, Roger Hagan, Chris Jones , Daniel Bruce

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

October 02, 2024

Dealership Rating
Employee Rating

Everyone was friendly, knowledgeable and there was no pressure on the sale. They merit things on our pace. More

by JOE.GROSS30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 01, 2024

Dealership Rating
Employee Rating

Good service from all. Dylan was very knowledgeable and personable Thank you to all staff members. More

by DAVIDHJ1117
Recommend Dealer
Yes

Other Employees Tagged: Terry Maxson, Dylan Arnold

September 23, 2024

Dealership Rating
Employee Rating

EASY PURCHASE- START TO FINISH! Started my purchase process online, was introduced to a sales manager and a sales person. No Bait and switch, told me exactly in person what th More

by ELC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Ken Ganley Westside Imports responded

We were happy to help you out. Thank you for your 5-star review!

1

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