Ethan C was fantastic to work with - professional,
friendly, responsive and thorough. He made buying a car easy, efficient and low pressure - would highly recommend working with him!
friendly, responsive and thorough. He made buying a car easy, efficient and low pressure - would highly recommend working with him!
More
by JT
Jun 14, 2026 -
Royal Kia responded
Thank you so much for your wonderful review! We're thrilled to hear that Ethan provided you with such a fantastic experience at Royal Kia. It's great to know that his professionalism and friendly approach made your car buying process easy and efficient. We appreciate your recommendation and look forward to assisting you again in the future!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
This is my 4th lease with Royal Kia!
As always everyone and everything was so professional! Jesus did a tremendous job on helping find the right car for me. In advance of going there h
As always everyone and everything was so professional! Jesus did a tremendous job on helping find the right car for me. In advance of going there he sent me a video introducing himself and some of the cars I might be interested in! This was a first for me and so appreciated l! He did a great job from start to finish! Ethan was extremely helpful as well and gave an honest assessment of my lease return and treated me as a valued customer. Jesus took a lot of time to make sure I understood the many new features on my car’. Great service all around’m
More
by swartzggs
Jun 07, 2026 -
Royal Kia responded
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Jesus and Ethan at Royal Kia. It’s great to know that Jesus’ personalized video introduction and his dedication to ensuring you understood your new car’s features made a difference. We truly appreciate your loyalty as a fourth-time leaser, and we look forward to assisting you again. Enjoy your new vehicle!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Ethan was incredibly friendly, took his time with us, and
thoroughly answered every question we had.
thoroughly answered every question we had.
More
by meaganjab
Jun 07, 2026 -
Royal Kia responded
Thank you for your wonderful review, Meagan! We’re thrilled to hear that Ethan made your experience at Royal Kia such a positive one. His dedication to providing thorough answers and friendly service truly reflects our commitment to our customers. We look forward to welcoming you back again soon!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
This was the first new car purchase for me in 10 years.
I prepared in advance for the experience and was pleasantly surprised at how smoothly and no-pressure my journey was with Royal Kia on Speedway. I be
I prepared in advance for the experience and was pleasantly surprised at how smoothly and no-pressure my journey was with Royal Kia on Speedway. I began by reaching out through the dealer website, Jesus responded promptly and surprised me with a video introducing himself and showing me the car. The video left a notable impression that I liked. Through the entire journey Jesus was responsive, respectful, professional, courteous, thoughtful, and polite. I would say that Jesus certainly went above and beyond to ensure that I felt informed, that my questions were answered, and that all the details that I needed were at my disposal. For him 10/10
The dealership is a non-commission based dealer. Their prices aligned with market value research that I did on my own beforehand, and as such, they do not negotiate on pricing. I consider that the biggest PLUS to purchasing through Royal Kia. Nobody pushed me into a purchase. I actually found myself saying "Okay, I would like to move forward. What are the next steps?" which was fantastic. Jesus handed me over to Ethan for the transactional process, which was equally easy. Ethan was fantastic; professional, courteous, jovial, and friendly. I presented him with my desired financial outcome, he worked with me, and even managed to secure a lower interest rate than I'd found on my own from a local credit union -> saving me money!
I grew up when dealers seemed to be trying to 'rip-off' just about anyone who walked onto the lot. This was NOT the case here. I felt like the sale was fair, the quality of the vehicles was HIGH and that the service I received from these two plus Jayden who was new and everyone in between was EXCELLENT.
TLDR: I owned a Kia before, I came looking for another, found this one at Royal Kia, and would gladly return in the future; though I hope not to need them, their Warranty Forever on the drivetrain delivers a sense of confidence in their vehicles that put a proverbial bow on the entire process.
Lastly, I don't want to spoil anything for anyone reading this before making a purchase, but I was presented with a purchase 'gift' at the end of the process that was completely unexpected and definitely raised the bar for how I felt about finishing the buying process.
Thank you Jesus, Ethan, Jayden, and everyone involved in the process!
More
by Customer
Jun 05, 2026 -
Royal Kia responded
Thank you for your review! We are happy to hear about your positive experience with Royal Kia and appreciate you taking the time to share such detailed feedback. It’s great to know that Jesus, Ethan, and Jayden made your first new car purchase in a decade smooth and enjoyable. We pride ourselves on our no-pressure environment and are glad you felt informed and supported throughout the process. Your satisfaction and confidence in our vehicles, especially with our Warranty Forever, mean a lot to us. We look forward to welcoming you back to Royal Kia in the future!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Ethan is very knowledgeable and accommodating
Easy to
talk to and answers questions quickly or find the answers rapidly. Excellent representative of royal kia
talk to and answers questions quickly or find the answers rapidly. Excellent representative of royal kia
More
by torudan
Jun 04, 2026 -
Royal Kia responded
Thank you for your fantastic review! We’re thrilled to hear that Ethan provided you with such knowledgeable and accommodating service. At Royal Kia, we strive to ensure all our customers have a great experience, and it's wonderful to know Ethan made a positive impression. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Lovely atmosphere, helpful sales consultants.
Ethan has been the best salesman that we have ever come into contact with.
Ethan has been the best salesman that we have ever come into contact with.
More
by dela.lala
May 22, 2026 -
Royal Kia responded
Thank you for your wonderful review! We are thrilled to hear that you enjoyed the atmosphere at Royal Kia and that our sales consultants, especially Ethan, provided you with exceptional service. Your kind words mean a lot to us. We look forward to welcoming you back on your next visit!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Helpful, informative, thurough and eager to make sure the
customer feels heard. Refreshing experience. 9/10
customer feels heard. Refreshing experience. 9/10
More
by jperfetto9
May 22, 2026 -
Royal Kia responded
Thank you for your feedback! We're glad to hear you had a refreshing experience with us at Royal Kia. Your satisfaction is important to us, and we appreciate your kind words about our helpful and thorough service. If there's anything more we can do to make your next visit a perfect 10, please don't hesitate to reach out. We look forward to seeing you again!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Ethan was great at helping us see the differences in
vehicles and ensuring we were finding what we wanted.
vehicles and ensuring we were finding what we wanted.
More
by Chaunteal Kaye
May 13, 2026 -
Royal Kia responded
Thank you for your wonderful review, Chaunteal! We’re thrilled to hear that Ethan was able to assist you in finding the right vehicle and highlighting the differences. Your satisfaction is our top priority at Royal Kia. We look forward to welcoming you back for your next visit!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Ethan was very helpful and respectful.
He was knowledgeable about the car line and features
He was knowledgeable about the car line and features
More
by gutmanalex
May 13, 2026 -
Royal Kia responded
Thank you for your kind words about Ethan! It's wonderful to hear that you found him helpful, respectful, and knowledgeable about our vehicles at Royal Kia. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
I am genuinely still in shock at how well my wife and I
were taken care of by Royal Kia in Arizona—especially after dealing with several dealerships here in California. I went in ready to fight the heavywe
were taken care of by Royal Kia in Arizona—especially after dealing with several dealerships here in California. I went in ready to fight the heavyweight champ of the world to get the best deal possible for my family, and instead I found something rare: honesty, transparency, and real human decency.
Ethan Blake and Ethan Charlwood made us feel like family from start to finish. They were kind, straightforward, and completely upfront—no games, no hidden punches, no surprises. I had studied and prepared myself with all the buying skills needed, but after finding this goldmine of a Kia dealership, I realized I had nothing to worry about.
These two are the kind of professionals I hope become General Managers one day, because every sales team could learn from how they treat people. The respect, honesty, and care they showed us is something you don’t come across often these days.
I can’t say enough about how well we were treated. I truly consider these guys friends and family now. Thank you, Royal Kia, and thank you Ethan Blake and Ethan Charlwood for such an incredible buying experience. This is one we will never forget.
Best,
Patrick & Debra Ledo
More
by Pat Ledo
Feb 11, 2026 -
Royal Kia responded
Thank you for your outstanding review, Patrick and Debra! We're glad to hear that your experience at Royal Kia was so positive and that Ethan Blake and Ethan Charlwood made you feel like family. Your kind words about their honesty and professionalism mean a lot to us. Our team strives to provide exceptional service, and it's wonderful to know we met your expectations. Looking forward to serving you again in the future!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com