Salesperson was very helpful but administrative people
after the sale took hours to process the paperwork.
after the sale took hours to process the paperwork.
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by RCFitzhugh
Sep 23, 2024 -
Audi Arlington responded
Thank you for your feedback. We're glad to hear that your salesperson was helpful, but we apologize for the delays with the paperwork after the sale. We'll work on improving this part of the process to provide a smoother experience in the future.
Efficient sales team with knowledge of what their clients
want. Competitive rates and good costumer service.
want. Competitive rates and good costumer service.
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by J. Robles
Sep 23, 2024 -
Audi Arlington responded
Thank you for your feedback! We're glad to hear that our sales team was efficient, knowledgeable, and provided good customer service with competitive rates. We look forward to serving you again in the future!
Esther our sales agent was so pleasant and supportive.
I would highly recommend this place to others. Kudos to the team
I would highly recommend this place to others. Kudos to the team
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by Ruthiaswt
Sep 23, 2024 -
Audi Arlington responded
Thank you for your kind words! We're delighted to hear that Esther provided such a pleasant and supportive experience. Your recommendation means a lot to us, and we appreciate the kudos to the team. We look forward to serving you again in the future!
Team was excellent in meeting our needs.
Special shout out to Esther for exceptional customer service.
Special shout out to Esther for exceptional customer service.
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by VAT
Sep 04, 2024 -
Audi Arlington responded
Thank you for your kind words! We're glad the team met your needs and appreciate the special shout-out to Esther for her exceptional customer service. We look forward to serving you again in the future!
My salesperson was very helpful and pleasant.
Once the basic paperwork was completed and provided to administration things fell apart. It took THREE HOURS to process so that I could leave with
Once the basic paperwork was completed and provided to administration things fell apart. It took THREE HOURS to process so that I could leave with the car. There are other Audi dealers in the area and I would tell anyone who asked to buy from one of them and NOT Audi Arlington.
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by RCFitzhugh
Sep 04, 2024 -
Audi Arlington responded
We apologize for the long wait and any inconvenience caused during your purchase process. This is not the experience we aim to provide, and we appreciate your feedback as it helps us improve. Thank you for bringing this to our attention.
This provided Great customer service and met my
expectations. Left with the car that I wanted
expectations. Left with the car that I wanted
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by alexusafa
Sep 04, 2024 -
Audi Arlington responded
Thank you for your feedback! We're thrilled to hear that you had a great customer service experience and were able to leave with the car you wanted. We appreciate your business and look forward to serving you again!
Excellent customer service, starting with my two sales
person, Shahab and Esther, who helped me choose my Audi Q5. I am very in love with my Q5. Shahab took the time to show me all the functions and featu
person, Shahab and Esther, who helped me choose my Audi Q5. I am very in love with my Q5. Shahab took the time to show me all the functions and features of my Q5, and then Ak, my finance person, who helped me to get lower payments.
And I end with Freddy the new GM.
He was present throughout the entire process making sure everything was done quickly and smoothly.
This is my first purchase with Audi and I am very satisfied, thank you 😊
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by karen
Sep 04, 2024 -
Audi Arlington responded
Thank you for your wonderful feedback! We're thrilled to hear that Shahab, Esther, and AK provided excellent customer service and made your experience smooth and enjoyable. We're glad you're in love with your new Audi Q5, and it's great to know Freddy was there to ensure everything went perfectly. We appreciate your trust in us for your first Audi purchase, and we're delighted you're satisfied! Enjoy your new Q5!
It was a dealership.
I felt well taken care of through the process, but there were some add ons in the finance section which are last minute after a fairly long and almos
I felt well taken care of through the process, but there were some add ons in the finance section which are last minute after a fairly long and almost intentionally drawn out process to squeeze more out of you in the leasing process. I’d say car deal tactics like this are common and unfair but standard.
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by nick.faria87
Apr 04, 2024 -
Audi Arlington responded
We're pleased to hear that you felt well taken care of during your dealership experience. However, we apologize if you encountered any inconvenience with the finance process. Your feedback is valuable, and we'll take it into consideration to improve our services. If you have any further concerns or need assistance, please don't hesitate to reach out. Thank you for bringing this to our attention.
I LOVE Audi Arlington!
Esther, Jae and James were AWESOME! I can’t say enough about each of them and the positive way I was handled. If you want a new Audi, go see Esther.
Esther, Jae and James were AWESOME! I can’t say enough about each of them and the positive way I was handled. If you want a new Audi, go see Esther.
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by kimreed73
Mar 28, 2024 -
Audi Arlington responded
Thank you for sharing your wonderful experience at Audi Arlington! We're delighted to hear about the excellent service you received. Enjoy your new Audi!
The service aT Audi Arlington has always been good and
the service department representatives have also been helpful
the service department representatives have also been helpful
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by hurt4432
Mar 28, 2024 -
Audi Arlington responded
Thanks for sharing your positive experience with us! We're thrilled to hear that you've had consistently good service at Audi Arlington.