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Esteban Rafael Alzola
Esteban Rafael Alzola at Ford of Kendall
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Esteban Rafael Alzola

TECHNICIAN HOURLY

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Esteban Rafael Alzola

June 21, 2024

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Employee Rating

The best costumer service in south miami Thanks for all the service we received from you Good team 👏👏 More

by Beracalatino
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

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Jun 24, 2024

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2024

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Employee Rating

Went in for a tire rotation/oil change and left without a hubcap, which I didn’t notice until later. More

by Kevinsabato
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Recommend Dealer
Yes
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June 16, 2024

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Very good followup, the car had to go back but fixed very quickly. Ralph contacted me when it was done. More

by joegennaro
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Recommend Dealer
Yes
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Jun 18, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

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Prompt and friendly staff who are attentive and explain your issue and keep you informed until your problem is resolved More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

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Jun 15, 2024

Ford of Kendall responded

Hi Derek, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 08, 2024

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Great customer service provided by the all team in the service, parts and sales departments. More

by RCLEMENTE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Rafael Mendoza , Rafael out side

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Jun 12, 2024

Ford of Kendall responded

We are happy we could make your experience a positive one! Safe travels!

June 06, 2024

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It has been a privilege to be a customer of Ford for so many years !!!! from day one is my first choice Good and friendly customer service . All my cars has been successful. Once again thank you for e More

by CLAURENCE7114
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Rodriguez, Amy Crespo, David Gonzalez, Roberto Hernandez, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Marcos Michel Bonet Jr, Vladimir Cordero Smith , All service dept

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Jun 12, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2024

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Excellent service. I wish there would have been a little better communication. Not happy with rental vehicle. More

by Miamifop
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Mendoza

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Jun 07, 2024

Ford of Kendall responded

Hi, thank you for sharing this recent experience with us. Please give us a call at (305) 238-9211 and we will do our best to make this better. We hope to hear from you soon.

May 30, 2024

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Employee Rating

Terry is an amazing representative. Makes the experience easy. She follows up with updates and whenever there is a recall or service is due. More

by JFROJAS
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Recommend Dealer
Yes
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Jun 01, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 26, 2024

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Employee Rating

Very good service. The service rep was very Professional I’m very happy with the service provided by Ford More

by wsalmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Mendoza

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May 28, 2024

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

May 23, 2024

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The service was quick and efficient. The service writer was friendly and helpful. The cost was reasonable and just what I needed. More

by JIMBOFIRE19
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Service Time
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Recommend Dealer
Yes
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May 27, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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