Esmerelda Guevara
Esmerelda Guevara at Graff Chevrolet Company
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Esmerelda Guevara

Sales Consultant

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.3
19 Reviews
4.3

19 Reviews

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19 Reviews of Esmerelda Guevara

November 09, 2024

Dealership Rating
Employee Rating

Esma was wonderful she worked with us and got us what we needed. Philip in finance worked with us. He did not lead us on. He was very straightforward. He didn’t give us things that we didn’t need. The buyin More

by RJADEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip in finance five stars

September 22, 2024

Dealership Rating
Employee Rating

I like this dealer ship because they go above and beyond to make me feel at home More

by clarence.j.allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Romero

Sep 25, 2024

Graff Chevrolet Company responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, give us a call or better yet come by and see us.!! Thank you again for choosing Graff Chevrolet and we hope to see you again.

September 01, 2024

Dealership Rating
Employee Rating

Good to deal with. Would recommend to other people. Need to have more vehicles on lot to choose from. More

by GARYWICKLIFFE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Romero, Adrian Tate

September 01, 2024

Dealership Rating
Employee Rating

Stephanie is the best service advisor I have had. Graffs team are very professional also More

by CAAENBROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2024

Dealership Rating
Employee Rating

Dealership was very accommodating, allowing me the time find the right vehicle at the best possible price. More

by rickheiser01
Recommend Dealer
Yes

Other Employees Tagged: Carlos Romero

June 28, 2024

Dealership Rating
Employee Rating

THIS DEALERSHIP CAN IMPROVE ON KEEPING ITS WORD AND PROMISE. IF YOU ARE GOING TO PAY A REFERREL FEE PAY THE FEE DONT CHEAT THE CUSTOMER SALES DEPT DIDNT DO RIGHT POOR DEPT. JUST KEEP YOUR PLEASE More

by YELLOW6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 09, 2024

Dealership Rating
Employee Rating

Awesome and Speedy service! !! Stephanie was great, I was able to get in and out quickly for an oil change. More

by ERISFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 28, 2024

Dealership Rating
Employee Rating

Jennifer and Carlos were excellent support and service. Despite problems with the initial delivery of the Truck, they were able to quickly and decisively resolve the issues and put me in a vehicle that wa More

by TANNERWB
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Romero

May 15, 2024

Dealership Rating
Employee Rating

Just not the best place to keep doing business with. The lady in the service department is very rude, on the phone and in person. Took my car on Monday to get fix and it took the whole week to get a loo More

by sndryslazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diego Ruvalcaba

April 30, 2024

Dealership Rating
Employee Rating

I go to the Main st Grand prairie location for all my vehicle needs.Great customer service and minimal wait time. More

by TORRYMORRIS181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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