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Errick Clay
Errick Clay at Gordie Boucher Ford of Menomonee Falls
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Errick Clay

Express Service Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Errick Clay

November 24, 2024

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Employee Rating

Great service that we can always trust. Fair pricing and they always do a great job. More

by lisadankert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Jeff Samp, Katie Kerby

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Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience, Lisa! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

November 24, 2024

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Employee Rating

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

by shilohmckinney23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Baackes, Robert Krueger, Matt Schiewe, Charles Pleugers, Milan Fridl, Katie Kerby, Alex Hienz, Craig Knabe

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Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Craig was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

November 02, 2024

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Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with l More

by PORLANDO
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran, Robert Krueger, Milan Fridl, Jeff Samp, Laura Hoeller, Katie Kerby, Alex Hienz

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Nov 03, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your wonderful review! We are thrilled that Joe and the team had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford of Menomonee Falls! Jeff Samp General Sales Manager 262-225-9010

September 28, 2024

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Pleasant professional keep you up to date on what is going on with your vehicle More

by hattiemrshattie45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Sep 29, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

September 16, 2024

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Employee Rating

Friendly and on time I didn’t have to wait long and I have a nice video of them fixing my car 😍😍😍 More

by MAKINCHANGEZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

September 16, 2024

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They performed the tasks as requested. They provided video of the things they checked. It was all done on time. More

by PENTER
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Recommend Dealer
Yes
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Sep 17, 2024

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear Errick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

September 11, 2024

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Employee Rating

Professional, outgoing, Reliable! That's what I got from Mr. Craig responsible. The dealer very attentive employees. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl, Craig Knabe

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Sep 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Jose, It's great to hear that Craig was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

September 05, 2024

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Employee Rating

Errick Clay was very helpful and courteous! He fit me in for an oil change even when the previous employee failed to change my appointment when I had called earlier. More

by kck326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks for leaving us a review! We apologize about the appointment change difficulty. We look forward to sharing your compliments with Errick, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

September 02, 2024

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Employee Rating

I bought my truck in for a oil change and recall. They did the oil change but not the recall. More

by Morgangotit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Krueger, Katie Kerby, Alex Hienz

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Sep 06, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Alex Hienz Service Manager 262-225-9010

September 01, 2024

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Employee Rating

The gentleman checking me in was great, efficient and relatable. It was nice to have someone like him to work with. More

by Bferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

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