Eros Cruz
Eros Cruz at Brickell Mazda
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Eros Cruz

Service Advisor

Brickell Mazda

618 SW 8th St
Miami, FL 33130

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4.8
129 Reviews

Atlanta raised and Miami based. I have a passion for cars, fitness, and food. My automotive career began with Murgado Automotive, specializing in the Mazda brand since 2019. Zoom Zoom!

Dealership Experience

5 yrs, 5 mos

Specialties & Trainings

Certified Mazda Service Advisor

4.8

129 Reviews

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129 Reviews of Eros Cruz

November 22, 2024

Dealership Rating
Employee Rating

He was attentive throughout all the process. He responded quickly and with options. He made sure I had the resources to make it back to the dealership by providing with a Lyft. After picking up More

by E_GGARCIA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Juan C Cil , Jordi Alvarez *****

November 22, 2024

Dealership Rating
Employee Rating

Easy to make an appointment. Service advisors understood my needs for this service due to time and not miles. Understood and made the adjustments for correct service. Thank you More

by MWONG226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan C Cil

November 15, 2024

Dealership Rating
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juan cil and eros cruz very nice peoples, Quite professional and very friendly in absolutely everything. More

by JMADRIDPORTO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Juan C Cil

November 02, 2024

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Eros and his colleagues are always very professional, fast and reliable. It’s always a positive experience. More

by DJL
Service Price Transparency
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Recommend Dealer
Yes

October 31, 2024

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Was great thanks the service was on time definitely completely perfect Mazda is the best More

by UFAEDU
Service Price Transparency
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Recommend Dealer
Yes

October 30, 2024

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Excellent customer service… the coffee lady made me a great decaf coffee…the waiting lobby is great More

by RAB_65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 23, 2024

Dealership Rating
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Excellent job. Javier Masson is a good seller, He demonstrated knowledge in Mazda cars characteristics More

by JRMESA2015
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Victor Leiva, Juan C Cil, Karin Sanchez , Javier Masson

Oct 23, 2024

Brickell Mazda responded

Thank you for your wonderful feedback! We're glad to hear that Javier Masson provided you with excellent service and demonstrated extensive knowledge about Mazda cars. We appreciate your trust and look forward to assisting you again in the future! RML

October 15, 2024

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Employee Rating

From purchase to maintenance this is the dealership to purchase your Mazda. During sale My-Ling was very king and patient plus amazing deal on gorgeous vehicle. This dealership has online appointment syst More

by Miss305
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: My-Ling Parra , Jordi in financing was very nice and his assistant

Oct 15, 2024

Brickell Mazda responded

Thank you so much for your detailed feedback! We're thrilled to hear that from purchase to maintenance, you've had a great experience with us. Eros, and the rest of the team truly appreciate your kind words. We’re glad that our online appointment system and renovated waiting area have added convenience to your visits. It’s wonderful to know that you’ve enjoyed every part of the process, including our café and the financing department. We look forward to continuing to serve you for years to come! RML

October 11, 2024

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Employee Rating

Excellent customer service and professionalism from the entire team. Thank you Eros for all your assistance and transparency. More

by F.J.PEREZ39
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 11, 2024

Dealership Rating
Employee Rating

Awesome crew, always there to help push a fair deal forward. Shout out to Jeanette who has been there for me when needed. See y’all soon. More

by Andrés Silva Pifano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeannette Rodriguez, Brian Jo, Roberto Lopez , Manger of used vehicles! Awesome dude, came out of retirement to help me with my last lease😉

Oct 14, 2024

Brickell Mazda responded

Thank you for the shout-out! We're glad to hear that our team, especially Jeanette, has been there for you and helped push a fair deal forward. It's always great to see our customers happy with their experience. We look forward to seeing you again soon! RML

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