Eros Cruz

Very disappointed with the my last experience. I’m not bringing my car back here. When I brought it in for a standard inspection the recommendations made no sense. Feels like they just wanted to u I’m not bringing my car back here. When I brought it in for a standard inspection the recommendations made no sense. Feels like they just wanted to upsell me. The worst part is that the cabin cooling system stopped working mysteriously right after the service. How is this possible if it was working properly fine when I left it? I had to go through the trouble of taking the car elsewhere to get it fixed. Again, really bad experience. More

by Rigel.Montiel Verified Customer Verified Customer

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Great service as usual! Excellent communication, awesome customer service and efficient pick ip and delivery! Excellent communication, awesome customer service and efficient pick ip and delivery! More

by STEFI2210 Verified Customer Verified Customer

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Sales force answered all my questions. Dealership gave me a selection of cars to test drive. I’m happy with my choice and finance terms. there follow for service is on track. Dealership gave me a selection of cars to test drive. I’m happy with my choice and finance terms. there follow for service is on track. More

by MARTI4EDU Verified Customer Verified Customer

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I lease my second Cx50 with Jeannette, the service was amazing she focus on what you need most amazing she focus on what you need most More

by MARCELMURGA Verified Customer Verified Customer

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I was told one price on the phone, and then another price in person. The car wash was not good at all, I went to another car wash the next day to properly clean it. There were water marks all over it and the in person. The car wash was not good at all, I went to another car wash the next day to properly clean it. There were water marks all over it and the windshield was still dirty. I also got charged $100 for windshield wipers (that I asked for) which is on me for not saying no. Because that's honestly crazy how much more you're charging. I thought it was going to be a quick drop off scenario, so I had my friend waiting for me, but it ended up taking almost 20 minutes. More

by redmondzoe Verified Customer Verified Customer

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Service provided quickly and efficiently in a friendly manner guaranteeing a future visit by me and my family manner guaranteeing a future visit by me and my family More

by ROB.EVERTSZ Verified Customer Verified Customer

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Brickell Mazda is the best! Great service, and very friendly people! Very professional and knowledgeable! Great service, and very friendly people! Very professional and knowledgeable! More

by Shahin Yazdani Verified Customer Verified Customer

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La mejor experiencia y serviocio al cliente que se pueda encontrar en algun otro lugar , lo mejor de lo mejor y a manos de carlos que es un excelente vendedor encontrar en algun otro lugar , lo mejor de lo mejor y a manos de carlos que es un excelente vendedor More

by GUTIERREZAGUILAJOAFRANK Verified Customer Verified Customer

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Eros continues to be the cornerstone of my positive experience at Brickell Mazda. Brickell Mazda continues to provide detailed and positive service to my vehicle at each time I bring it in experience at Brickell Mazda. Brickell Mazda continues to provide detailed and positive service to my vehicle at each time I bring it in More

by adamian2386 Verified Customer Verified Customer

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Took me in for service immediately Eros was professional and got things going quickly Battery was installed and I was on my way If I lived in Miami Brickell would be my dealer ship professional and got things going quickly Battery was installed and I was on my way If I lived in Miami Brickell would be my dealer ship More

by trachty2 Verified Customer Verified Customer

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