Erol Mutlu

Erol was helpful, pleasant and a very fair and sincere salesman. I felt very comfortable working with him. He was extremely patient during the entire experience from my initial interest, the test drive, salesman. I felt very comfortable working with him. He was extremely patient during the entire experience from my initial interest, the test drive, financing segment to the final sale. He was so great. I am greatly appreciative and happy with my purchase of the. 2014 Jeep Grand Cherokee. More

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I was looking for a car to replace my ageing Honda and had called the Fitz Auto Mall Subaru dealership, I spoke to Erol. I asked about a particular auto I had seen online at the Edmunds site. Erol let had called the Fitz Auto Mall Subaru dealership, I spoke to Erol. I asked about a particular auto I had seen online at the Edmunds site. Erol let me know the car was still available and I scheduled a visit. He called back and let me know that the vehicle that I was interested in had sold. Erol suggested that they had another model that I might be interested in buying. I went in for the appointment and bought the car he suggested. Best dealership experience ever. More

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Erol super salesman . ... knowledgeable, professional, friendly; I would Erol to all my friends and family ... .good good good good good good good ... knowledgeable, professional, friendly; I would Erol to all my friends and family ... .good good good good good good good More

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I enjoyed the no-presssure service of this dealership. My salesperson Erol Motlu was informative, helpful and accommodating when I asked for information and/or assistance, both before and after I purchas My salesperson Erol Motlu was informative, helpful and accommodating when I asked for information and/or assistance, both before and after I purchased my car. More

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I will from now on, every time I need a new or used vehicle go to Matt and his company Fitzgerald. I love the way they operate..no price heckling...that is so relaxing. They were having a super busy vehicle go to Matt and his company Fitzgerald. I love the way they operate..no price heckling...that is so relaxing. They were having a super busy day and so we were there for a few hours. Who ever heard of enjoying being at a car dealership for a longish time?. We did! We got to know Matt a very fun likeable man. We also spent a good hour with I believe her name was Lisa..(a lady who used to live in Hong Kong) doing paper work, once again very very pleasant and super efficient. More

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Went over and above to pick me up and take down to pick up the car. up the car. More

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My second Subaru and with the same dealership. Mr. Erol is very nice, he’s like a long time friend . Very honest and very patient . No stress in dealing with him.. He’s easy to find , he’s the g Mr. Erol is very nice, he’s like a long time friend . Very honest and very patient . No stress in dealing with him.. He’s easy to find , he’s the guy with a warm sweet smile and a gentle manner. I love, love my new Subaru Forester Sport! More

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This is the third Forester we have purchase from Fitzgerald Subaru Gaithersburg and the second purchased from Erol Mutlu. He is wonderful to work with and I highly recommend him to anyone looking t Fitzgerald Subaru Gaithersburg and the second purchased from Erol Mutlu. He is wonderful to work with and I highly recommend him to anyone looking to buy a Subaru. He made the experience stress free. More

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Erol is a fantastic sales consultant! He is the exact opposite of a pushy, hovering salesperson, which is a car sales practice I abhor. He made multiple vehicles available to my wife and He is the exact opposite of a pushy, hovering salesperson, which is a car sales practice I abhor. He made multiple vehicles available to my wife and I to explore and was exceptionally knowledgeable and answered ALL of our questions. We made multiple unannounced visits to the Fitzgerald Subaru Gaithersburg dealership and Erol, as well as everyone else, was always accommodating and easy going. He coordinated multiple test drives for us and graciously guided us through our "exploratory buying decision" process, as opposed to pushing his opinions and particular vehicle "features," which we may or may not have been interested in. His unobtrusive attentiveness and knowledge earned our trust and we decided to purchase a 2024 Outback Touring XT in no small part because of the earned trust he elicited. More

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Erol is a great salesman. I was lucky to have him. He was able to answer all my questions about my new Subaru Ascent. Great customer service! I was lucky to have him. He was able to answer all my questions about my new Subaru Ascent. Great customer service! More

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