Ernie Salazar | Page 2

Reggie Padilla was our salesperson. He was courteous and knowledgeable and took very good care of us. He was patient when working out the financing with us and his bosses and we didn't feel pressured at al knowledgeable and took very good care of us. He was patient when working out the financing with us and his bosses and we didn't feel pressured at all. We were really impressed with this young man who happens to be a former service member and Veteran. Ernie Salazar closed out the sale for us and really fought to give us the best deal. This is the fourth Ford we have bought and we love our new Ford Escape! More

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wonderful experience Absolutely the best new car buying experience I've encountered yet, everything went seamlessly well from the time I placed the order for the vehicle t Absolutely the best new car buying experience I've encountered yet, everything went seamlessly well from the time I placed the order for the vehicle to the delivery date. This was my first experience using Ford's X-Plan program, I had several questions along the waiting period which Sean Rodrigues expertly answered. (Sorry Sean for making such a pest of myself)...lol. The actual sales transaction with Ernie Salazar was as transparent as anyone could ask for, there were no surprises whatsoever. Brian Chong expertly showed and explained the features on the truck on delivery date, his knowledge of the product is excellent. Please commend these 3 gentlemen for a job done extremely well and forward this note to the General Manager of Cutter Ford and Ford's Customer Relations Department. More

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Recent Purchase of 2020 Explorer We are kind of feeling unsure about this purchase 24 Dec19- since I was only able to drive the vehicle for 1 day and since then it has been in the sho We are kind of feeling unsure about this purchase 24 Dec19- since I was only able to drive the vehicle for 1 day and since then it has been in the shop due to the lift-gate not working and the alarm continually going off. Ford has always been our #1 vehicle choice and we have purchased several vehicles from Ford in the past As we are grateful Ford worked with us on the X-plan and financing, 10days have gone by and I have had to inquiry, and visit in person to find out where we stand on fixing this vehicle. I did receive a follow-up text msgs from Brian Chong on 27, 28, 30 Dec and a follow-up call from Sean Rodrigues on 27 Dec---but since then, I have add to initiate contact to find out what is happening. We are grateful for the rental car, but feel very unsure about this purchase. More

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I had an excellent experience with my oil change ! The value, the speed and the professionalism was unsurpassed ! Love my cutter ford team! Keep Up the awesome work! value, the speed and the professionalism was unsurpassed ! Love my cutter ford team! Keep Up the awesome work! More

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They are fast and awesome they get you in and out. Their customer service is 💯. I wouldn’t want to go anywhere but cutter ford Aiea. customer service is 💯. I wouldn’t want to go anywhere but cutter ford Aiea. More

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Very positive experience, service was great, got the deal I was looking for. Great selection of cars and reasonable pricing. Got a great value for my trade in. I was looking for. Great selection of cars and reasonable pricing. Got a great value for my trade in. More

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Wow ok we need at least 25 words minimum. Well my girlfriend and I had bought a 2019 Ford Fusion, and I had brought it in for the 10,000 mile service. The experience was fast, easy and efficient. Gre girlfriend and I had bought a 2019 Ford Fusion, and I had brought it in for the 10,000 mile service. The experience was fast, easy and efficient. Great service! More

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A Great and Easy Experience I truly enjoyed the car buying experience, being a first time buyer, everyone who assisted us took care. We were walked through what we were looking f I truly enjoyed the car buying experience, being a first time buyer, everyone who assisted us took care. We were walked through what we were looking for in a truck and came to a very reasonable deal for everything. Cutter Ford is the best dealership on the island of Oahu. owning a ford has always been a dream of mine. I would recommend Cutter Ford to my friends and family. Thank you to the Cutter Ford family. More

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Everyone who we came in contact with provided us with great customer service. They were extremely patient and did their best in giving us what we wanted! great customer service. They were extremely patient and did their best in giving us what we wanted! More

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Five + stars Brad and his team never cease to amaze me with customer service. They never stop until you are satisfied. Thank you for treating me like family!!! Brad and his team never cease to amaze me with customer service. They never stop until you are satisfied. Thank you for treating me like family!!! More

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