Ernie Perdomo

Frank Justin is very sneaky. The sales manager Ernie tried to add on $2500 in charges. Part of these charges were for some kind of "coating" they allegedly put in the car, which The sales manager Ernie tried to add on $2500 in charges. Part of these charges were for some kind of "coating" they allegedly put in the car, which I refused to pay. By the time I got on the interstate I was given a warning not to drive the vehicle becauses the oil was overfilled. In addition there were 2 recalls on the vehicle, one being a major overhaul or replacement of the master cylinder. Frank also offered me an interest rate higher than Achieva Credit Union was willing to offer me. This after I directly asked them if I financed for a shorter period would the interest rate be lower and Frank said no, when Achieva later confirmed there was a lower rate offered. When I told Frank I wanted to just pay case he told me the financing had already gone through. It was so unbelievable I had to call Achieva and ask them to stop the financing process as I just paid cash for the vehicle. Achieva confirmed no one had processed anything as they had been out of office for the New Year several days. (Another contradiction from Frank the finance guy.) The vehicle had too much oil in it, so it was not safe to drive home. Frank then asks why I am asking to speak to the GM! The GM was terrific and straightened everything out. My local Lakeland BMW dealer took care of the recalls, gave me a loaner, and picked up and delivered the vehicle. More

by Kathy Verified Customer Verified Customer

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Outstanding experience! I truly enjoyed working with Adrian. He completely understood my need and provided a perfect option at a reasonable price. Kudos to the whole staff. I truly enjoyed working with Adrian. He completely understood my need and provided a perfect option at a reasonable price. Kudos to the whole staff. More

by 35DONALD Verified Customer Verified Customer

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Great Deal my car is in excellent condition. I recommend this dealer, and their sales manager Ernie. I recommend this dealer, and their sales manager Ernie. More

by ODDYGG Verified Customer Verified Customer

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Professional, reliable, trustworthy and honest. Everything they said they would do they did on time as promised. Everything they said they would do they did on time as promised. More

by tcalabro52 Verified Customer Verified Customer

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Impeccable, Informed, Cooperative Service with Excellent Communications Skills. Everyone with whom I worked understood my goals, my budget and my timing of purchase and accommodated me with class. Communications Skills. Everyone with whom I worked understood my goals, my budget and my timing of purchase and accommodated me with class. More

by 35DONALD Verified Customer Verified Customer

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