Ernest Clarke | Page 5

Great Experience Great place to buy a car Jim Sells aka the hat man was excellent in meeting our goals for purchasing a pick up truck I would highly recommend Hayes fo Great place to buy a car Jim Sells aka the hat man was excellent in meeting our goals for purchasing a pick up truck I would highly recommend Hayes for all your car/truck needs. A really great experience thanks Jim. Magdalena Babiarz will make sure you have a payment and rate you comfortable with we can't thank her enough. More

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Great Experience We knew the car that we were ready to purchase when we came to the dealership. Paul, our salesperson, was very helpful in answering questions about t We knew the car that we were ready to purchase when we came to the dealership. Paul, our salesperson, was very helpful in answering questions about the car. The dealership was very fair to us with the sales price of the car as well as what we were offered for our trade-in value. We would recommend this dealership to others! More

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Should have done more digging. I bought a 2013 Dodge Challenger R/T last week. It was marketed as a certified used vehicle, and we will get to that later. First, I have pretty im I bought a 2013 Dodge Challenger R/T last week. It was marketed as a certified used vehicle, and we will get to that later. First, I have pretty impeccable credit, and they initially went through their bank(s) it came back with something close to a 26% interest on a 72 month note.... I would hate to see what bad credit buyers get. So naturally, I went with my bank that I wanted to go with initially, Navy Federal. They basically told me, “Here”s 30k, use what you need or all of it, doesn’t matter, 3.7% interest.” So I had test drove and seen this car for about two weeks, however in the timeframe I had after work only sales was open. So I had to drive on a Saturday, from East side of Athens to Lawrenceville, and ended up with a basic $7 car wash, no vacuum, no air freshener, nothing remotely close to a detail. Time and Money wasted. A few days later my CEL comes on. It’s the notorious P0741 code, that is basically guaranteed for these cars with original transmissions. It ultimately means a new transmission. I contacted my local dealer and while it is technically under warranty, it is not registered as a Certified Used Vehicle in the system. My fault lies in not getting a paper stating it was, and when trying to get in touch with sales and finance, I was hung up on over 14 times and when I called back they said we must have lost connection.....we were both on landlines... Have documents of everything you are buying. Because of this I will never do business with Hayes again, unless there is a gross compensation that makes up for my time and money and even then I’ll be leary, certainly not the type of Dealership that Mike and his family have ran since... well, decades really. I expected more. I trusted the name. More

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Great sales and service by all We were blown away by the courtesy given to us by Paul. He promised a great deal and he delivered. Closing on the car was simple, quick and we were ex We were blown away by the courtesy given to us by Paul. He promised a great deal and he delivered. Closing on the car was simple, quick and we were extremely satisfied. More

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Great experience No games, low prices, friendly staff. Would highly recommend! Excellent customer service and real family oriented dealership. The selection of invento No games, low prices, friendly staff. Would highly recommend! Excellent customer service and real family oriented dealership. The selection of inventory is also great. Thanks!!! More

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Great salesperson who listens to the buyer I am one of those customers who designs his next Jeep on the website and uses that as a template for my shopping experience and I rarely deviate from I am one of those customers who designs his next Jeep on the website and uses that as a template for my shopping experience and I rarely deviate from my researched “ must haves”. Thus, when I arrived at the dealership, I knew for what I was looking. Of course, my dream Jeep was not on the lot, but De’ Arci walked me through the stock, options, and features and we were able to “build” my dream Jeep well within my price range! We must have spent hours going over stock, options, and features and at no time did I feel rushed or an inconvenience to him! I had a great buying experience yet again with Hayes and that is why I am stil a loyal and satisfied customer! More

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Great customer service hard worker Jp Kim help me out a lot him and the team thanks a lot. Y'all the best. Jp is a hard worker he knows how to get the job done Jp Kim help me out a lot him and the team thanks a lot. Y'all the best. Jp is a hard worker he knows how to get the job done More

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Great customer service! This is my second time buying a car from Hayes Chrysler dodge jeep ram and I will come back again when I’m ready to move on to my next car! I have bee This is my second time buying a car from Hayes Chrysler dodge jeep ram and I will come back again when I’m ready to move on to my next car! I have been to other dealerships for service as well as sales and have not received the great customer care that this dealership provides. I feel that they truly care that you are in the correct car and the whole facility feels like a big family with eachother as well as with the customers. This dealership makes car buying easy and comfortable. More

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Awesome experience purchasing Jeep Grand Cherokee. Found this dealership online trying to search inventory for a Jeep Grand Cherokee. Paul S. Turned out to be an awesome sales -resonate, great experie Found this dealership online trying to search inventory for a Jeep Grand Cherokee. Paul S. Turned out to be an awesome sales -resonate, great experience, nice people, very down to earth. Would recommend teh dealership and Paul to anyone looking to buy a car. More

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Friendly staff, great customer service Karim and Ernest made buying our new Jeep as painless and stress-free as possible. We could not be happier with our new Grand Cherokee, many thanks t Karim and Ernest made buying our new Jeep as painless and stress-free as possible. We could not be happier with our new Grand Cherokee, many thanks to Hayes and their excellent staff. Would definitely recommend this dealership to others. More

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