Ernest Bell

Awesome service! Me and my husband, daughter, and son in law have all bought vehicles at Castle Buick in North Riverside. Our salesman Ernie made our purchase yesterd Me and my husband, daughter, and son in law have all bought vehicles at Castle Buick in North Riverside. Our salesman Ernie made our purchase yesterday super efficient, quick, and easy. Also, a shout out to the manager Tom Hackett for helping make the experience headache and hassel free. Excellent service all the way around. Needless to say we will remain loyal customers for all our future car buying needs. More

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The salesman Ernest was fantastic, he really listened to what I wanted and made the deal happen. He really went over all the details of the vehicle an made sure I understood how it operated. My major comp what I wanted and made the deal happen. He really went over all the details of the vehicle an made sure I understood how it operated. My major complaints come from the detailing personnel. I bought a used car understandle but to still have dust, dirt and the old plastic still on parts of the vehicle is not okay. You can tell they did a quick job on the outside only. I understand it was a used car that shouldn't mean the attention to detail isn't as through. More

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Purchased an older, low mileage, used truck from Castle recently that I found on Auto-trader. June was very helpful when I reached out, and set up a time when I could come in. Ernie was an excellent salesm recently that I found on Auto-trader. June was very helpful when I reached out, and set up a time when I could come in. Ernie was an excellent salesman, and the staff was overall very accommodating and helpful. More

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Ecstatic! Came to this dealership after looking online for the last couple of weeks, the internet sales rep June had reached out to me all week, patiently, and shared with me some ideas regarding vehicles for the last couple of weeks, the internet sales rep June had reached out to me all week, patiently, and shared with me some ideas regarding vehicles. She followed up with me, no pressure, and when I was ready set an appointment. I went in today and she put me with Ernie, who was an absolute pleasure. Unlike a dealer I worked with 2x before in the past 15 years and walked out of last week because they could not put together the deal I wanted, I left with the deal I wanted today. No hard sell. Without 25 credit inquiries and a lot of extra padding and double talk. I felt good about my purchase, and best of all--I walked in at 2:30ish and was done by 4:30. No pressure, no big markup, no long drawn out tapdance and story. Straightforward, respectful, and honest. I would absolutely recommend Castle to anyone who asks in the future!! More

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Lied about the price. I was to be given me a discount and ended up charging me more, I never did receive the paperwork on the warranty they sold me. They take advantage of disabled women. and ended up charging me more, I never did receive the paperwork on the warranty they sold me. They take advantage of disabled women. More

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Ernie is a great salesmen, very pleasant and nice. Friendly employee's will take you a long way, keep up good work and keep doing what you do best. I was surprise getting the licence plates i thought t Friendly employee's will take you a long way, keep up good work and keep doing what you do best. I was surprise getting the licence plates i thought they will be mail out and doing the paper work wan's long. Thank you More

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Ernest was very helpful, courteous and caring. He talked to us with respect and humility. Truly an awesome experience of buying my car from castle GMC to us with respect and humility. Truly an awesome experience of buying my car from castle GMC More

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Pleasant because of salesman Ernie Bell I bought a SUV along with my daughter (Chevy Trax). We were both very happy with our salesman Ernie Bell. He was honest and made the experience enjoya I bought a SUV along with my daughter (Chevy Trax). We were both very happy with our salesman Ernie Bell. He was honest and made the experience enjoyable. The loan fixer, Tony Ruiz, was also a pleasant experience. More

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Excellent. Clean. Immediately upon walking in the door, Ernest greeted my family and I and made us feel at home. He even reminded me of my favorite uncle. He’s very professional and knowledgeable. I will d Ernest greeted my family and I and made us feel at home. He even reminded me of my favorite uncle. He’s very professional and knowledgeable. I will definitely be doing business here again. More

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Great Customer Service I received excellent service and left happy with a new vehicle perfect for my family and I. I would definitely recommend anyone to visit Castle Buick. I received excellent service and left happy with a new vehicle perfect for my family and I. I would definitely recommend anyone to visit Castle Buick. More

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