Ermir Bektesoski

The Love-Encore was great. I did a lot of research before I bought my Outback Wilderness, and I am a nerd who actually does read the owner's manual, but she was still able to I did a lot of research before I bought my Outback Wilderness, and I am a nerd who actually does read the owner's manual, but she was still able to show me a few features I didn;t know about. Plus, she told me about a few accessories and how to set stuff up that I didn't know about (I've already ran a charging cable from the back to keep it more out of the way than pluggin into the dash.) So far my whole experience truly no hassle shopping and and test drive to the Love-Encore has made this one of the best car buying experiences I've ever had. More

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It was a great experience. I've purchased many new cars. This was the best experience I've ever had. I've purchased many new cars. This was the best experience I've ever had. More

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We have purchased several Subarus from Falcone and have been extremely satisfied with each one as well as the service department. I am glad to be back with my new one for sure. been extremely satisfied with each one as well as the service department. I am glad to be back with my new one for sure. More

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Ermir was great. Very friendly and professional. Excellent communication. He went out of his way to make sure we had everything we needed. Jenny was fantastic, profes Very friendly and professional. Excellent communication. He went out of his way to make sure we had everything we needed. Jenny was fantastic, professional and friendly. She was not pushy but offered extras that made our purchase complete. I could not rate either of them higher. The same for each person that were came in contact with. A+ experience More

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Smoothest car buying experience I’ve ever had. Ermir was extremely helpful and got us in a car that fit our budget and all our needs. Ermir was extremely helpful and got us in a car that fit our budget and all our needs. More

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The one hour consult with Betsy was very comprehensive and made me aware of features I never would have known were there. I am very pleased so far with my purchase and Falcone Subaru's customer service th and made me aware of features I never would have known were there. I am very pleased so far with my purchase and Falcone Subaru's customer service thus far. More

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My wife and I originally went to look at a used car and it had sold. We were going to leave and Ermir asked if we were ever looking into a new car. I laughed. He showed us the numbers and what he could do it had sold. We were going to leave and Ermir asked if we were ever looking into a new car. I laughed. He showed us the numbers and what he could do and then we started considering a new car. He showed us a new Jetta Sport. It was incredible! He was so helpful through the entire process! We are so thankful that used car was sold! I would definitely recommend Ermir and the staff at Falcone! They treated us great and got us the exact car we wanted! We couldn’t have had a better experience! Thanks again Ermir! More

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Amazing how Ermir makes it seem like you are not buying a car but more like you are a friend. He has always found a way to get me in a vehicle. I love the lengths he takes to ensure his customer gets app car but more like you are a friend. He has always found a way to get me in a vehicle. I love the lengths he takes to ensure his customer gets approved, Thank you Ermir for all you do for me and my entire family! More

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Great service, I’ve gotten my last 7 cars from them and wouldn’t go anywhere else for a Subaru. wouldn’t go anywhere else for a Subaru. More

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We had a great experience at Falcone. We were greeted immediately and quickly set up for a test drive. After discussing numbers with Ermir and deciding to proceed with purchase, he let us We were greeted immediately and quickly set up for a test drive. After discussing numbers with Ermir and deciding to proceed with purchase, he let us know that finance was very busy and offered for us to come back in a few hours to avoid a long wait. When we came back, the process was quick and easy. Ermir got us set up in the new car and showed us some features. More

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