Erin Smith
Erin Smith at Glanzmann Subaru

Erin Smith

Delivery Specialist / Concierge

Glanzmann Subaru

1001 South York Road
Hatboro, PA 19040

5.0
19 Reviews
5.0

19 Reviews

Write a Review

Dealership Experience

4 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

19 Reviews of Erin Smith

June 03, 2025

Dealership Rating
Employee Rating

Erin was friendly and very knowledgeable about Subaru cars, including their technical, safety, and technological features. Erin adequately explained all the questions that my father and I had about my n More

by merlinmathew22mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Pimentel

May 31, 2025

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Great dealership and great experience start to finish! Was a pleasure doing business with Glanzman. Would recommend! More

by msloan815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Casey, Michael Akutah

Jun 02, 2025

Glanzmann Subaru responded

Hi msloan815, Thank you so much for the wonderful feedback and five-star rating! We're thrilled to hear you had a great experience from start to finish. It was truly a pleasure doing business with you as well. We appreciate your recommendation and look forward to serving you again in the future. Welcome to the Glanzmann family! Thank you, Jeff Glanzmann

May 30, 2025

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Erin is very knowledgeable, helpful, friendly, patient and very willing to be sure I understood her answers. I feel if I needed more help that she would be glad to answer any other questions I may have. T More

by pfbergan
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Barsky

Jun 02, 2025

Glanzmann Subaru responded

Hi pfbergan, Thank you for sharing such kind words about Erin! We're thrilled to hear that she provided you with knowledgeable, patient, and friendly support as you get to know your new Forester. It’s great to know you feel confident and supported with all the new technology, and we’re lucky to have Erin on our team. We’ll be sure to pass along your compliments—she’ll be glad to hear them! Please don’t hesitate to reach out if you have any more questions. We're always here to help. Enjoy your Forester! Thank you, Jeff Glanzmann

May 21, 2025

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Over the years, Glanzmann has proven to me that they are loyal to their customers. More

by Anita Culbreath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dana Goodman, Lauren Lange , Marc Sosky

May 22, 2025

Glanzmann Subaru responded

Hi Anita, Thank you so much for your kind feedback and five-star rating! At Glanzmann Subaru, we take great pride in building long-lasting relationships with our customers. It’s truly rewarding to hear that our commitment has made a positive impact over the years. Your loyalty means the world to us, and we look forward to continuing to serve you with the same dedication and care for many years to come. Thank you, Jeff Glanzmann

May 19, 2025

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Excellent knowledge on the vehicle . Erin was patient and caring about my understanding the automation of my Ascent. She is very friendly and represents your company in the highest regar More

by drbarb22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miles Miltenberger, Marc Sosky

May 20, 2025

Glanzmann Subaru responded

Hi drbarb22, Thank you so much for your kind words and five-star rating! We’re thrilled to hear that Erin was able to provide such a patient and informative experience as you got to know the features of your new Ascent. She truly embodies the level of care and professionalism we strive for. We're also glad that Miles made the sales process smooth and enjoyable for you. It means a lot to know your family plans to return in the future—we look forward to welcoming you back anytime. Enjoy your new vehicle, and thank you again for choosing us! Thank you, Jeff Glanzmann

May 14, 2025

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Find sales and service staff top notch! Ken Baumbach is professional and responsive to customer needs and requests! More

by Snrosenberg1
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 20, 2025

Glanzmann Subaru responded

Thank you for the five-star rating and valued feedback! We’re so glad to hear that Ken provided an excellent experience for you. Providing great customer service and being responsive to your needs is very important to us. We're glad that was reflected on you during your visit with us. Please let us know if you have any questions or concerns. We look forward to seeing you again in the future. Thank you, Jeff Glanzmann

May 07, 2025

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Erin Smith provided an excellent session, helping me to navigate my new Outback! She was patient and understnding@ My experience with Glanzman was a also excellent! More

by Joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2025

Glanzmann Subaru responded

Thank you, Joan! We’re so glad to hear that Erin provided such a great experience while helping you navigate your new Outback. Patience and understanding are key, and it’s wonderful to know she made a difference. We’re also thrilled that your overall experience with Glanzmann was excellent! We look forward to assisting you again in the future. Thank you, Jeff Glanzmann

May 05, 2025

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Erin’s Professional and knowledgeable service is provided with a courteous and respectful manner. Erin’s pleasant and friendly demeanor facilitates an environment for the customer to understand the complexit More

by edwarddmessina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Le

May 20, 2025

Glanzmann Subaru responded

Thank you so much for the wonderful feedback, Edward! We're thrilled to hear that Erin’s professionalism, knowledge, and friendly demeanor made a positive impact on your experience. She truly goes above and beyond to ensure our customers understand every detail, and we're so happy to hear you felt supported. We appreciate your kind words and look forward to assisting you again in the future! Thank you Jeff Glanzmann

April 29, 2025

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Employee Rating

Erin was able to show me the areas that I had no idea on how to use. She was very knowledgeable and courteous during our session. After the additional training, my wife and I felt more comfortable with driv More

by tony.valach
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Diaczenko , Erick Taing

May 20, 2025

Glanzmann Subaru responded

Hi Tony, Thank you for the great feedback! We’re so happy to hear that Erin was able to guide you through the features of your new Forester and make you and your wife feel more confident behind the wheel. Her knowledge and friendly approach truly make a difference, and we’re glad you took advantage of the additional session. Enjoy every mile in your new Forester — we’re always here if you need anything! Thank you, Jeff Glanzmann

April 22, 2025

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Employee Rating

Erin was a pleasure teaching me about the technology of my car. She was knowledgeable, patient, and a kind soul. Love my car, and even more now with the features I didn't know I had.. Thank you! Jeff my More

by JG
Recommend Dealer
Yes

Other Employees Tagged: Michael Akutah, Jeffrey Richner

Apr 28, 2025

Glanzmann Subaru responded

Wow! Thank you for sharing your wonderful experience with Jeff and Erin. And thank you for your business. We are so happy you are loving your Legacy! Thank you, Jeff Glanzmann

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