Erin Schuster
Erin Schuster at Napleton Ford Columbus
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Erin Schuster

Service Advisor

Napleton Ford Columbus

330 Transit Road
Columbus, WI 53925

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Erin Schuster

April 22, 2025

Dealership Rating
Employee Rating

Unusually cordial, friendly, professional, and a delightful experience. I can recommend this dealership to friends. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Napleton Ford Columbus responded

Ron, thank you for recommending Napleton Ford Columbus! We're delighted to hear that your experience was both friendly and professional. We appreciate your support!

April 18, 2025

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Employee Rating

Great service, fast and accurate. They picked up the car, did the work, and returned it promptly. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2025

Napleton Ford Columbus responded

Steve, we're delighted we could deliver an excellent experience! - Napleton Ford Columbus Team

April 17, 2025

Dealership Rating
Employee Rating

Great service😎 I will now add more words to meet the minimum of words required in this field More

by hstmaurice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Napleton Ford Columbus responded

We couldn't ask for a better review of Napleton Ford Columbus. Thanks so much!

April 09, 2025

Dealership Rating
Employee Rating

Excellent service my car was done earlier than was planned on. The service department gave my car a thorough inspection and I appreciated that. More

by d.beitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Napleton Ford Columbus responded

We're delighted to hear that our service department at Napleton Ford Columbus exceeded your expectations and got your car ready ahead of schedule. Thanks for the positive feedback!

March 27, 2025

Dealership Rating
Employee Rating

Erin is the service department is a great person to work with. Always have good experiences when dealing with her. More

by Dschroud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Napleton Ford Columbus responded

We're delighted to hear that Erin has been providing you with great service at Napleton Ford Columbus. Thanks for sharing your positive experiences!

March 20, 2025

Dealership Rating
Employee Rating

Excellent service and communication. Good people. Called me regularly with updates especially when service agent had to leave. More

by gmeindg
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Mar 21, 2025

Napleton Ford Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Napleton Ford Columbus provided excellent service and kept you informed throughout the process. We appreciate your support and look forward to serving you again in the future!

March 18, 2025

Dealership Rating
Employee Rating

Very happy with the service at this dealership. Erin always gets my vehicle in at a timely manner and explains all the work being done More

by rdaxels93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Napleton Ford Columbus responded

We're delighted to hear that Erin and the team at Napleton Ford Columbus provided you with timely service and clear communication. Thank you for sharing your experience!

March 14, 2025

Dealership Rating
Employee Rating

Erin has always been helpful and most important kept me informed about what is going on with my car. That’s important to me, and Erin and Napleton always do that well. More

by jeffreyvanfleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Napleton Ford Columbus responded

We're delighted to hear that Erin and the Napleton Ford Columbus team have kept you well informed about your car. Thank you for highlighting what matters most to you, and we're here whenever you need us!

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