Erin O'Keefe
Erin O'Keefe at Anderson of Abingdon
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Erin O'Keefe

Servicer Advisor

Anderson of Abingdon

3015 Emmorton Road
Abingdon, MD 21009

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of Erin O'Keefe

February 20, 2025

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Employee Rating

Everyone in the service department was very friendly and helpful. It is really a great place to shop as well as service your vehicle. The clean up department is great as well More

by Buickowner0216
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 23, 2025

Anderson of Abingdon responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

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I brought my truck in for a transmission leak on my 2023 GMC 2500 Denali. There has been fluid on my inspection port on the botton of the transmission bell housing for months. This is a known issue with the More

by kcstoecker
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 18, 2025

Anderson of Abingdon responded

We regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (410) 569-1800 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 06, 2025

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I ran over something in the road and needed a new tire and wheel. Everyone I dealt with was great. The tire was immediately available and the wheel only took 2 days. I was getting ready to go on a trip ou More

by CMTBELAIR
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dana Curry , Can't remember her name. The service mechanic that did the work. She was fantastic. They took me back to see that the wheel was indeed affected also.

Feb 09, 2025

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2025

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ERIN IS THE BOMB! !! Thankfully Anderson still has many of the Boyle employees. It was almost a 4 because I have to go back, after servicing (oil change) they forgot More

by TEATON1959
Service Price Transparency
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Recommend Dealer
Yes
Feb 06, 2025

Anderson of Abingdon responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2025

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Anderson Buick in Abingdon does great service work. The staff does a great job on your vehicle. More

by BKURTZ7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 04, 2025

Anderson of Abingdon responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again soon!

January 29, 2025

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My experience with the Abington GMC group was stellar service. From the time I arrived to departure was 50 minutes. Great Hob! More

by safetymike61
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

Anderson of Abingdon responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 19, 2025

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Employee Rating

Unsatisfied service. Vehicle notification of brake pads was reset, paid $180.00 Vehicle continued with the same notification. Also, a recommendation was made to replace m More

by KPRICE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 22, 2025

Anderson of Abingdon responded

We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

January 16, 2025

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Employee Rating

Happy to have Anderson in Abingdon, so grateful for all that Anderson has done for our family for decades at your other locations, a great addition to Harford county!! They are the best! More

by MREHRHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Curry, Brian Wojcik

Jan 24, 2025

Anderson of Abingdon responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

January 13, 2025

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Employee Rating

great overall experience. Morgan was friendly and knowledgeable. She helped me from the moment I walked in. A+ More

by tom.keith.127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Anderson of Abingdon responded

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2025

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Employee Rating

Faulty sensor was quickly replaced, and my wait time was less than expected. No issues whatsoever following visit. More

by MARYANN61
Recommend Dealer
Yes
Jan 15, 2025

Anderson of Abingdon responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

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