Erin C.
Erin C. at McGrath Honda of St Charles

Erin C.

Service advisor

McGrath Honda of St Charles

4075 E. Main Street
St Charles, IL 60174

5.0
7 Reviews
5.0

7 Reviews

Write a Review

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

7 Reviews of Erin C.

January 29, 2025

Dealership Rating
Employee Rating

I purchased a 2025 Passport TrailSport last month (Dec 2024). I was lucky enough to have Pete Mattison help me with the deal. Pete's been in the business a very long time and it shows. He went out of his More

by Ken K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete M.

August 05, 2023

Dealership Rating
Employee Rating

Erin, Service Advisor, did a superior job describing scope of work, estimated cost, and time. More

by fluidtech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 07, 2023

Dealership Rating
Employee Rating

Erin is by far the best service writer iv had a the pleasure to deal with she is so helpful and answers all my questions car related and even done that are not definitely go see her if your at there s More

by Harris786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 24, 2023

Dealership Rating
Employee Rating

I was in for a rattle repair on my 23 Honda Odessey, I was lucky enough to get my favorite service professional Erin Carolan. She made my service experience exceed my expectations. I recommend you ask for More

by Tom
Recommend Dealer
Yes

Other Employees Tagged: Mike C.

May 30, 2023

Dealership Rating
Employee Rating

This dealership is great with customer service and just has a great atmosphere as soon as you walk in. I was greeted within 2 minutes of being in the building. More

by MandyChris87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harris C. , Shane De Lao, Dmitri K.

May 30, 2023

MandyChris87 responded

Great service all around during my visit.

April 26, 2023

Dealership Rating
Employee Rating

Darek Smorczewski, Nathan Petersen and the rest of the staff I have worked with at McGrath Honda of St. Charles have been amazing. I get all my cars here and have had a good experience from start to finis More

by Justjoshin5969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate P., Yvette C., Darek S. , DAVID KOLINEN, Mario L.

July 06, 2022

Dealership Rating
Employee Rating

I cannot say enough about Dustin Johnson (GM); Harris (Salesman); and Erin (Service). The three of them formed an amazing team who not only provided me with excellent quality service but made me a custom More

by italiaperrone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harris C. , Dustin Johnson

Jul 13, 2022

McGrath Honda of St Charles responded

Italiaperrone, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda Of St. Charles. Thank you so much again for your feedback! We hope you have a great day!

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