Erin C.

I purchased a 2025 Passport TrailSport last month (Dec 2024). I was lucky enough to have Pete Mattison help me with the deal. Pete's been in the business a very long time and it shows. He went out of his 2024). I was lucky enough to have Pete Mattison help me with the deal. Pete's been in the business a very long time and it shows. He went out of his way to make sure I was satisfied when I drove out with my new car. The dealership is fairly new being only 3 miles from my house, which is also a plus. I had a minor, new car issue and had to take the car into the service department (open 7 days a week). I received a nice loaner for two days until my Passport repair was completed. All in all, I am very happy with McGrath Honda. More

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Erin, Service Advisor, did a superior job describing scope of work, estimated cost, and time. scope of work, estimated cost, and time. More

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Erin is by far the best service writer iv had a the pleasure to deal with she is so helpful and answers all my questions car related and even done that are not definitely go see her if your at there s pleasure to deal with she is so helpful and answers all my questions car related and even done that are not definitely go see her if your at there service department she’s the best More

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I was in for a rattle repair on my 23 Honda Odessey, I was lucky enough to get my favorite service professional Erin Carolan. She made my service experience exceed my expectations. I recommend you ask for was lucky enough to get my favorite service professional Erin Carolan. She made my service experience exceed my expectations. I recommend you ask for her with any service-related inquiries! More

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This dealership is great with customer service and just has a great atmosphere as soon as you walk in. I was greeted within 2 minutes of being in the building. has a great atmosphere as soon as you walk in. I was greeted within 2 minutes of being in the building. More

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Darek Smorczewski, Nathan Petersen and the rest of the staff I have worked with at McGrath Honda of St. Charles have been amazing. I get all my cars here and have had a good experience from start to finis staff I have worked with at McGrath Honda of St. Charles have been amazing. I get all my cars here and have had a good experience from start to finish. More

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I cannot say enough about Dustin Johnson (GM); Harris (Salesman); and Erin (Service). The three of them formed an amazing team who not only provided me with excellent quality service but made me a custom (Salesman); and Erin (Service). The three of them formed an amazing team who not only provided me with excellent quality service but made me a customer of theirs for as long as possible! Dustin's communication was professional and he went above and beyond. Harris's attention to detail was so helpful in navigating a new car. Erin's amazing customer service in the service department with multiple vehicles we have owned from Honda is beyond measure! I'm so glad I was able to work with such amazing people! More

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