Erika Paleny
Erika Paleny at Niello BMW MINI

Erika Paleny

Finance Manager

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

4.4
56 Reviews
4.4

56 Reviews

Write a Review

Dealership Experience

5 yrs, 7 mos

56 Reviews of Erika Paleny

April 26, 2025

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Employee Rating

They listened to what I wanted and showed me the option I had. This is so nice compared to chico bmw that was trying to force a lease on me More

by PD4BYEX2003@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Lonchar, Ali Poursead

April 16, 2025

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Employee Rating

Had an amazing experience purchasing our new car from Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seaml More

by skyeholliday
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dalton Richards

Apr 16, 2025

Niello BMW MINI responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 13, 2025

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Employee Rating

Was able to make my purchase online and save myself the trip to Sacramento! Fast and easy, Fatima was a pleasure to work with, financing was great, value for my trade was more than fair and I got the car More

by MICHAELI408
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Apr 14, 2025

Niello BMW MINI responded

Thanks for sharing your thoughts about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 20, 2025

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my experience at the dealership was great. Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buyin More

by KAWKAW999
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Cox

Mar 23, 2025

Niello BMW MINI responded

It's fantastic to hear that Ryan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 17, 2025

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Employee Rating

Ryan was pleasant to work with before the sale. Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancella More

by ERIK37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Cox

Feb 20, 2025

Niello BMW MINI responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, Erik, we can get to the bottom of this. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 07, 2025

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Creed's patience through the sales process which lasted about 9 months is really appreciated. More

by KOCHUMOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Creed Cate, Brian Lonchar

Feb 09, 2025

Niello BMW MINI responded

Thank you so much for your kind words for Creed and for choosing Niello BMW MINI! Please let us know if we can be of any more assistance. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 04, 2025

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It was a great experience and great service. Much appreciated. Repeat customer and will be back again. More

by JKASTAN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: TONY ALEXAN , PETER ALEXAN

Feb 04, 2025

Niello BMW MINI responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

January 27, 2025

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Employee Rating

Smooth transactions with friendly knowledgeable staff. Recommending purchasing a car from this dealership. Efficient and effective More

by TAILOREDLEARNING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

Niello BMW MINI responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

January 22, 2025

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Employee Rating

Niello dealers have provided a great experience. We previously purchased a vehicle from Neillo Audi then returned to Niello BMW for our second consecutive purchase. More

by racerrex90
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: CHAD WESSLING , Georgio Seruge

Jan 22, 2025

Niello BMW MINI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

January 18, 2025

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Employee Rating

Horrible. They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market More

by Senior
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 18, 2025

Senior responded

Yes. I would like to be refunded for the extra add-on of a tracking device that does not exist. I would like to be refunded for the 10 year extended warranty which is only 6 years and while we are at it the extra service contact i was charged. Are you willing to do that? I am a disabled senior and feel like I was taken advantage of.

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