Erika Hodge

I was in search of a special vehicle-an Acura Spec A MDX. It just so happened, Heritage Toyota had just what I was looking for, a beautiful black 2022. What made my good fortune even better, was the servi It just so happened, Heritage Toyota had just what I was looking for, a beautiful black 2022. What made my good fortune even better, was the service I received during the buying process. Dmitry worked tirelessly to make this transaction one of the most seem-less and actually enjoyable transactions I have ever been involved with. I would also like to thank the other 2 professionals on Dmitry's team, Ms Jessica Argueta and Ms.Erica Hodge. These ladies went out of there way to make this the best car buying experience of my life. What impressed my most about these ladies, was the wealth of knowledge they had of the product as well as the financial options available to me. Guys, you are the BEST! Many thanks, Brian Amerault More

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We traveled 2. 5 hours to buy a Tundra at Heritage Toyota in Owings Mills. From the first call we made to inquire of a Tundra we have been treated with the utmost ca 5 hours to buy a Tundra at Heritage Toyota in Owings Mills. From the first call we made to inquire of a Tundra we have been treated with the utmost care and respect. Our Salesperson, Katie Harold was absolutely outstanding. Her knowledge of the Tundra was extraordinary. While we waited for our truck to arrive, Katie kept in close contact with periodic updates on the delivery. She answered questions quickly and efficiently through emails and texts. She truly made the truck purchase easy. She left nothing to guess; from bumper to bumper she made sure we knew our truck and its capabilities. She is a star at this dealership and they are blessed to have her. Also a shout out to Erica in Finance. She worked for us to ensure we had the best possible deal that met our needs and desires. We will always return to this dealership More

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Buying a car can be a really stressful ordeal, the team at Heritage Toyota Owing Mills made the process so smooth. Special shout-out to Brian, Joan and Erika for making this an enjoyable experience. at Heritage Toyota Owing Mills made the process so smooth. Special shout-out to Brian, Joan and Erika for making this an enjoyable experience. More

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Very professional and friendly, I really like this place. Had very nice experience with everything. Had very nice experience with everything. More

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Great service, very professional, and ver informative. Brian and Erica did a great job making sure I was comfortable during the entire process Brian and Erica did a great job making sure I was comfortable during the entire process More

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I had a great experience with Heritage Toyota Owings Mills. Katie Harold was my sales consultant and was very knowledgeable, professional and friendly. The entire staff at the dealership was great, t Mills. Katie Harold was my sales consultant and was very knowledgeable, professional and friendly. The entire staff at the dealership was great, they patiently worked with me to find the vehicle that I wanted. I could not be happier with the vehicle. I would certainly return to the dealership for future vehicle purchases and recommend to friends & family More

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My visit at heritage has been excellent with Brian park and Erika the financial manager. Brian was able to get me in the car that l wanted.Am a happy customer. and Erika the financial manager. Brian was able to get me in the car that l wanted.Am a happy customer. More

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Dealer helped me find the model/colors/features I wanted, even though hard to find this combo. But they let me know about inventory on the way that I could reserve, and now I have the car without compromisi even though hard to find this combo. But they let me know about inventory on the way that I could reserve, and now I have the car without compromising what I wanted, and I am very pleased. Sales expert Brian Park was especially helpful, patient, and knowledgeable, taking me on several test drives over a period of weeks, without pressure. He and staff pleasant to work with on the day (today!) of my actual pickup and purchase. Now I have a smart looking hybrid Camry in the light colors I wanted. Thankful. More

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Katie made the experience awesome. She was honest and easy to talk with. The rest of the crew was knowledgeable and the purchase was lengthy but easy to follow along. She was honest and easy to talk with. The rest of the crew was knowledgeable and the purchase was lengthy but easy to follow along. More

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Brian Park was an excellent sales representative. He was outstanding at explaining everything thoroughly before and after the sale. He helped get everything set up and we were very pleased. The manag He was outstanding at explaining everything thoroughly before and after the sale. He helped get everything set up and we were very pleased. The manager and other staff were helpful. They stayed in touch during the process but did not overwhelm us with calls or emails. They won us over to Heritage Toyota Owings Mills from a previous dealership. Thank you More

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